Senior Oracle Technical Analyst – Order to Cash

Senior Oracle Technical Analyst – Order to Cash

Impact the Moment

At McGraw Hill, technology is at the heart of how we deliver learning experiences that matter. As a Senior Oracle Technical Analyst, you'll be a key force in transforming how McGraw Hill operates, supporting mission-critical Order-to-Cash processes today while helping shape our journey to Oracle Fusion Cloud tomorrow.

You'll work at the intersection of business strategy and enterprise technology, collaborating with leadership, project teams, and global stakeholders to build solutions that are smarter, more scalable, and built for the future. This is your opportunity to make a lasting impact within the Global Technology Services Organization driving innovation that powers one of the world's leading education companies.

What You'll Do

• Lead reviews and analysis of business and IT processes, gather client requirements, and author functional and technical design documents guiding solutions from definition through implementation and training.
• Partner with Business Leadership to identify strategic needs, high-level requirements, potential technology solutions, and measurable business benefits for enterprise application projects.
• Recommend Oracle-standard design approaches that reduce customization, improve maintainability, and strengthen performance, supporting the transition to Oracle Fusion Cloud.
• Develop and support integrations and extensions using Oracle Integration Cloud, REST APIs, JSON, Visual Builder, Redwood extension patterns, BI Publisher, OTBI, Oracle APEX, and relevant OCI services.
• Manage and support Oracle system upgrades, patches, and enhancements, while troubleshooting and resolving technical issues and system defects.
• Apply influencing, negotiation, and change management techniques to address underlying business challenges and implement best-practice solutions.
• Alert project managers to potential risks and issues and prepare and present reports on system performance and project status.

We're Looking for Someone With

• Bachelor’s degree in computer science, Information Technology, Engineering, or an equivalent discipline.
• 5–6 years of experience as a Technical Analyst in Oracle environments, including:
  • Independent leadership of requirements-gathering and process workshops
  • Proven ability to convert requirements into Functional and Technical Design Documents
  • Experience aligning technology with strategic business goals in large, global organizations
• 2+ years of application support and management experience with Oracle Fusion Cloud ERP or Oracle E-Business Suite (preferably R12)
• 2+ successful end-to-end Oracle Fusion Cloud ERP implementations
• 5–6 years of deep expertise in: Order-to-Cash processes and applications, including Oracle CPQ, Order Management, Service Contracts, Advanced Pricing, Shipping Execution, Accounts Receivable, Cash Management, and General Ledger
• Hands-on proficiency with SQL, PL/SQL, REST APIs, JSON, Oracle Integration Cloud, Visual Builder, BICC, Redwood extension patterns, Oracle APEX, and Oracle Cloud extension frameworks
• Custom report and dashboard development using Oracle Reports, BI Publisher, OTBI, and similar tools
• 2+ years of hands-on experience with: Oracle Embedded AI & Oracle AI Agent Studio., Redwood UI and Redwood application extensions, Oracle Visual Builder Cloud Service (VBCS)

Preferred Qualifications

• Experience with Procure-to-Pay and Record-to-Report Oracle ERP process areas
• Oracle Certification (e.g., Oracle Certified Professional)
• Proficiency with JIRA, Confluence, and ServiceNow
• Experience with Zuora RevPro

Why work with us?

There has never been a better time to join McGraw Hill. In our culture of curiosity and innovation, you will be able to own your growth and develop as we do.

As an education innovation company, we’re proud to play our part by inspiring learners around the world. If you bring your curiosity, we’ll help you grow in a collaborative environment where everyone shares a passion for success. You will be empowered to make a real impact on a global scale. Every day your individual efforts can contribute to the lives of millions.

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