Senior Manager, Medicine Security - US Programs

Position Title: Senior Manager, Medicine Security – US Programs
Department: Medicine Security
Reports to: VP, Medicine Security Programs
Direct Reports: 1
Assignment Type: Full-time; Exempt
Travel Required: Up to 20% domestically
Hiring Range: $83,493 to $91,750
Application Requirements: Resume, completed application questions

About Americares:

Global Health Starts with YOU!
Americares is a global health and disaster relief organization that helps people and communities around the world access health in times of disaster and every day. Each year, Americares reaches 85 countries on average, including the United States, with life-changing health programs, medicine, medical supplies and emergency aid. Americares is one of the world’s leading nonprofit providers of donated medicine and medical supplies. For more information, visit americares.org. 

Americares Values:
We create global community, treating people as they want to be treated.
We respond effectively and responsibly, putting plans into practice.
We embed ethics and equity in our work and workplace.
We are better together; partnership is at our core.
We ask and listen, to create sustainable solutions for a healthier tomorrow.
We commit to quality, growing and improving to ensure individuals and communities thrive. 

About the position: 
The Senior Manager, Medicine Security – US Programs will engage deeply with current and new US clinic partners to deliver and optimize gift-in-kind product donations, ensuring access to medicines aligns with both partner and patient needs. The role will develop and implement initiatives that strengthen and expand US partner capacity, driving innovative and high-impact approaches to improve sustainable access to essential medicines to the uninsured and underinsured in the US.  

Key Outcomes:  
In the first 90 days, the Senior Manager will: 

•  Learn and live the Americares values. 
• Complete all required new hire onboarding trainings.
• Begin establishing relationships within and outside of Medicine Security.
• Demonstrate a collaborative and proactive approach by actively engaging with other teams and colleagues, making contributions and providing support in achieving Medicines Security and Americares objectives. 
• Understand historical and current structure, people, systems, processes, and initiatives within Medicine Security (division), Medicine Security Programs (department), and US Programs (department). 

In the first 6 months the Senior Manager will:  

• Successfully familiarize themselves with the portfolio of US partners and identify opportunities to strengthen relationships with existing partners by initiating and maintaining regular communication; explore new opportunities for partnership, and ways to collaborate.
• Understand the Medicine Security 2030 strategy and execute or co-execute relevant components of the FY27 Operational plan.
• Conduct assessments of select US clinic partners, which include site visits to a subset of clinics, to identify priority challenges that will inform potential implementation efforts aimed at improving reliable access to medicines and other supplies. 
• Identify pathways for onboarding new and diverse US clinic partners to increase and diversify gift-in-kind product donations. 
• Collaborate with internal stakeholders to successfully implement the remaining activities for the “right-size ordering” initiative, including measuring the success and relevant strategic and operational lessons learned of the initiative.
• Develop a clear coordination structure with internal stakeholders for managing and engaging with clinic partners.   

In the first year, the Senior Manager will:   

• Develop and execute a structured communication approach and strategy to proactively share updates, priorities, and key insights with 800+ US clinic partners, ensuring consistent engagement, alignment, and visibility. 
• Onboard at least 50 new US clinic partners that will benefit from the portfolio of incoming gift-in-kind product donations.  
• Successfully launched an implementation-focused project focused on improving reliable access to medicines with select US clinic partners and identify opportunities to scale the model based on lessons learned 
• Help to establish Americares as a trusted partner of choice for US clinic partners and other health-focused organizations seeking product access and supply-chain collaboration. 
• Build and mentor a high-performing US Medicine Security team, fostering collaboration, accountability, and innovation 

Duties and Responsibilities:

• Lead the implementation and day-to-day execution of the Medicine Security Program strategy across the US Medicines Security portfolio, ensuring alignment with organizational and Medicines Security priorities and US Program needs. 
• Oversee US Medicine Security Programs’ portfolio wide special projects or initiatives (e.g., technical assistance, supply chain resilience initiatives, and/or capacity strengthening efforts) that enhance sustainable medicine access and health outcomes in the US. This may include (and not limited to) designing through implementation, evaluating, and scaling approaches or initiatives that expand US Medicine Security portfolio capacity and advance organizational learning.  
• Oversee the US Medicine Security’s portfolio of US clinic partners and provide surge capacity (when required), ensuring direct report effectively manages routine partner engagement activities particularly related to GIK donations to US clinic partners (e.g., manage partner vetting and application approval process for new partners, communicate requirements for partnership and program details; ensure compliance with program standards and requirements; coordinate with logistics and distribution center teams and manage shipments or returns) and proactively address risks, identify possible solutions, and explore opportunities to expand existing and future US clinic partner relationships. This may include  conducting partner reviews, site visits, and structured assessments to drive retention, performance, and impact.  
• Develop a robust and adaptable partner ecosystem by identifing and cultivating prospective new clinic partners to expand the US partner network, with a focus on diversifying partner types, geographies, and populations served .
• Utilize data, analytics, and other evidence-based methodologies to inform strategic decision-making and recommendations. Assess local/regional health priorities, medicine availability, supply chain performance, and portfolio strengths and gaps using integrated qualitative and quantitative approaches. 
• Serve as a strategic thought partner and subject matter expert for US Medicine Security, advising on best practices and co-developing supply chain resilience projects and/or capacity-building initiatives to improve sustainable access to medicines; drive execution and implementation of agreed to solutions for the US Medicine Security portfolio to achieve impact and scale. 
• Lead US Medicine Security portfolio performance management, reporting, monitoring, and stakeholder communications, leveraging timely, accurate, and actionable data to enhance effectiveness, impact and sustainability while fostering a culture of continuous improvement.  
• Coordinate cross-functional collaboration across different internal teams to maximize portfolio impact, ensure alignment, strengthen program implementation, and contribute to funding opportunities.  As requested, participate actively in cross-organizational planning, decision-making processes, or internal forums and working groups.  
• Conduct regular field visits to existing or prospective US clinic partners to assess performance, strengthen relationships, identify opportunities for improvement or expansion, and provide technical support (as needed). 
• Supervise and develop direct report, fostering a high-performance culture, supporting achievements of objectives, and promoting ongoing professional growth and leadership development.  
• Partner with internal and external stakeholders to strengthen awareness and understanding of Medicine Security priorities, ensuring effective communication of US Medicine Security portfolio’s impact, lessons learned, and strategic objectives by producing high-quality written materials, including reports, case studies, strategy briefs, or facilitation tools.  
• Actively model and contribute to Americares values, mission, and organizational culture while contributing to an inclusive, collaborative, and mission-driven work environment.
• Engage constructively in team activities, demonstrating global leadership competencies, cultural humility, openness to feedback, and a continuous learning mindset. 
• Perform other duties and responsibilities as assigned in support of organizational and Medicine Security priorities.

US work authorization is required for this role.
Candidates must be currently living in and will continue to live in one of the following states/territories: CT, DC, FL, G A, IL, MD, MA, NC, NJ, NY, OR, PA, Puerto Rico, TN, TX, VA, or WA.

Degrees and/or experience required for the role:

•  Minimum 5 years of experience leading program management or related experience

 Competencies required for the role include:

• Ability to translate strategy into implementation plans with clear goals, timelines, roles, and success metrics.
• Demonstrated ability to lead and oversee complex, multi-year, health-related initiatives, with strong preference for direct experience in medicine access initiatives, from planning through implementation, adaptation, and learning within dynamic environments.
• Proven experience identifying, cultivating, and formalizing partnerships with external organizations, such as national associations, US clinic partners, community organizations, or state/local agencies by establishing trust, negotiating terms of collaboration, and sustaining long-term relationships.
• Experience leading and developing high-performing direct reports by setting clear direction, driving accountability, coaching staff in times of ambiguity, and aligning resources and expectations to achieve strategic objective and organizational goals. 
• Ability to co-create and execute plans for growing and diversifying partnerships with US clinic partners or US-based health-focused nonprofits that seek to improve their access to medicines.  
• Demonstrated understanding of pharmaceutical donations, product access, or in-kind supply chain models, with the ability to use data and qualitative insights to drive decision-making and demonstrate impact. 
• Exceptional written and verbal communication skills and demonstrated ability to produce clear, high-quality deliverables while adapting messages to diverse internal and external audiences to drive alignment and decision-making.
• Strong ability to manage concurrent activities and plans across multiple partners, with exceptional organizational skills to track milestones, dependencies, risks, staffing, and progress.  
  

These competencies are preferred but not required for the role:

• Experience in medicine access or product access program implementation and management.
• Direct experience working with free and charitable clinics, federally qualified health clinics, or safety-net health systems, including familiarity with their operational constraints, patient populations, and medication access challenges.
• Experience engaging with state or federal health agencies, HRSA-funded programs, or government-adjacent health networks, with an ability to navigate public sector relationships and align programmatic work with regulatory or funding frameworks.
• Background in pharmacy operations, pharmaceutical supply chain, or clinical pharmacy - particularly in community or safety-net settings - providing credibility and technical fluency when advising clinic partners on medication access and supply chain optimization. 

Additionally, our core competencies as an organization are:

• Ownership and results
• Communication
• Problem solving
• Equity and inclusion
• Teamwork and conflict resolution
• Leadership
• Prioritization
• Management
• Strategy and planning
• Decision making

Recruitment Process for the role:

• Application and completed application questions
• Virtual interview with People and Talent (1 hour)
• Competency Assessment
• Virtual Interview with Hiring Manager (1 hour)
• Virtual Panel Interview (1 hour)
• Reference check 
• Offer 
• Background check and onboarding