Senior Manager, Credit/Collections

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Position Description

• Oversight of collections processes
• Lead conversations with customers of all types to achieve the business goals for each related to A/R performance.
• Present, articulate, and analyze cash and aging reports for senior management
• Develop, monitor, and present key performance indicators that will assist with forecasting of bad debt exposure, DSO, and the balance sheet to attain financial objectives
• Collaborate with leadership to ensure alignment of priorities, management, and influence of results
• Identify, drive, and monitor continuous improvement related to the OTC process area
• Collaborate with leadership and front end partners on key OTC initiatives and process efficiencies
• Ensure adequate and timely root cause analysis to understand problem drivers and implementation of necessary corrections and/or changes
• Define and agree on KPIs and performance measures associated with the end-to- end process
• Lead benchmarking activities and continuous assessment of process performance measures, driving measurable improvements in the process over time
• Responsible for the implementation of new controls and processes as needed
• Assists with review and analysis of the financial statements and trends specific to AR
• Fosters a team collaboration of staff development, mentoring, performance management, engagement, and hiring.
• Transfer knowledge to team members for their growth and advancement

Core Competencies
 

• Demonstrated team leadership ability – Drives Engagement, Instills Trust, Ensures Accountability, Attracts Top Talent, and Drives Vision and Purpose
• Communicates Effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Balances Stakeholders – Anticipating and balancing the needs of multiple stakeholders
• Builds Effective Teams – Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
• Manages Complexity – Making Sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Organizational Savvy – Maneuvering comfortable through complex policy, process, and people-related organizational dynamics.
• Develops Talent – Developing people to meet both their career goals and the organization’s goals
• Manages Ambiguity – Operating effectively, even when things are not certain or the way forward is not clear
• Strategic Mindset – Seeing ahead to future possibilities and translating them into breakthrough strategies
• Business Insight – Applying knowledge of business and the marketplace to advance the organization’s goals

Skills/Qualifications

• Demonstrated passion for personal and professional excellence
• Strong work ethic, uncompromising integrity, and personal humility
• Ability to manage change and help the organization develop into one team through improved processes and systems
• Excellent attention to detail, well-organized, highly accountable, and self-motivated
• Excellent analytical insight, prioritization, and problem-solving skills
• Strong oral, written, and interpersonal skills
• Experience presenting and analyzing large quantities of data
• Able to manage multiple, competing priorities while maintaining data accuracy and meeting deadlines
• Action-oriented individual with the perseverance to push high value projects through to completion
• Established ability to succinctly present complex analysis to all levels within the organization

Minimum Requirements

Degree or equivalent experience. Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience.

Desired Experience

- 7+ years of credit and finance work experience with 3+ years of management experience in a fast-paced, dynamic environment with exposure to customers and internal sales teams.
- Thorough knowledge of credit related laws.

Additional Knowledge & Skills

Well developed skills in the following categories are critical to success in this role:

- Financial statements, tax return and cash flow analysis

- Proven ability to perform complex account reconciliations with accuracy

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

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