The Opportunity:

This Senior HR Generalist - Employee Relations provides guidance and employee relations consultation, direction and services to divisions/departments. Incumbent will act as a liaison between employer and manage employee relations issues for business units and more complex employee related matters across the organization. Serve as a back-up for the Manager, Employee Relations on key employee relations matters. Provides organization-wide guidance on coaching and corrective actions at all levels of leadership. Incumbent will handle unemployment hearings and partner with the LOA Administrator in determining reasonable accommodations under the Americans with Disabilities Act Amendment Act (ADAAA). This position plays a key role in supporting and facilitating the development of positive culture and key capabilities for the overall organization.

Day in the Life

• Responsible for employee relations issues for business units, including complex employee relations matters.
• Provide support to the Manager, Employee Relations during peak periods of increased workload. Coach, counsel, and guide leaders regarding execution of performance improvement plans and disciplinary actions, up to and including terminations; ensure notifications regarding terminations are disseminated as necessary.
• Ensure a strong leadership and coaching culture permeates the organization. Champion Company culture to business units.
• Manage risks and ensure legal compliance for employee related matters. Conduct regular check-in meetings with business unit leadership; provide guidance and interpretation on policy in the Employee Handbook; ensure compliance with state and federal employment laws.
• Partner with the Enterprise Risk Office (ERO), Ethics and Compliance Officers conducting sensitive and high visibility employee investigations. Make recommendations on investigation approach and add insight from an employment law standpoint.
• Skillfully craft written documentation such as communications to senior leadership, provide input and thought partnership for new policies and policy revisions.
• Conduct organization-wide Employee Relations investigations as needed, ensuring collection and entry of proper documentation, provide appropriate follow-up to involved parties and develop end recommend corrective action plans.
• Partner with LOA Administrator to support the process for providing reasonable accommodations under the ADAAA. Confer with LOA prior to employment actions confirming status of interactive discussions with employees seeking accommodations, ensure appropriate documentation is received and complete, and confer/consult with Manager, Total Rewards and Manager, Employee Relations for appropriate accommodation or employment status determinations.
• Serve as a technical advisor in the absence of the Manager, Employee Relations on all aspects of Employee Relations matters. Collaborates with HR and business leadership determining approaches and mitigations addressing organization-wide Employee Relations matters.
• Prepares and provides required correspondence/information/documentation required for Employee Relations cases, compliance, and preparation involving third party review on employment related matters.
• May participate in involuntary and voluntary termination meetings.
• Represent the company at unemployment hearings and serves as a point of contact for subpoena processors, law enforcement officers, and government and regulatory agency officials.
• Review annual performance reviews for business unit ensuring alignment appropriate documentation to support employee development; consult with HR Business Partners and as training opportunities are identified.
• Develop, analyze, and evaluate quantitative and qualitative data, identify trends or areas of opportunity and partner with HR Business Partner and business units on action plans.
• Analyze exit interview data to share trends and recommendations with local leadership.
• Maintain knowledge of progressive HR practices and trends; ensure scalability of service through the establishment and maintenance of knowledge base in areas of responsibility.
• Participate in development of HR department goals, with particular focus on aligning department goals with the business units served and overall company goals.
• Assist HR Business Partners and internal stakeholders on various functional and cross-functional project work as needed; conduct research, perform data analysis, and provide other assistance to ensure projects and initiatives comply with innovative best practice.
• Provide general HR support to employees and managers in the area of employee relations, performance management and employee programs.
• Demonstrate ability to maintain confidentiality of information and materials handled
• Ability to build collaborative partnerships, understand clients’ business needs, demonstrate empathy, and build consensus to achieve organizational goals.
• Ability to think strategically and influence with solid business acumen skills, while delivering organizational culture and HR perspectives to enhance informed decision making.
• Ability to exercise discretion and good judgment in making decisions; ability to make difficult decisions in timely manner and the ability to communicate effectively with all levels of employees.
• Perform other duties as assigned.

Qualifications:

• Bachelor’s degree in human resources or related field required.
• SPHR or PHR certification preferred.
• Seven (7) years of experience in employee relations required or related human resources experience, or equivalent training and/or experience.
• Working knowledge of multiple human resource disciplines including compensation, benefits, organizational design, employee relations, diversity, performance management, and related laws.
• Solid knowledge of employment law, including federal and state leave laws, ADA, and the FLSA.
• Proficiency in Microsoft Office applications (Outlook, Word, Excel, Power Point) and other related computer software applications; Ability to learn, function, and generate reports with-in database, HRIS, and third-party systems and applications.