Senior Director, Enterprise Strategic Accounts NAM

Senior Director, Enterprise Strategic Accounts

Location: Remote 

Contract: Full-Time Permanent 

About Us 

Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa. 

Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience. 

Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialized in technology. 

Role Purpose

Lead the strategic growth and revenue performance of Cyncly's largest enterprise accounts across EMEA and APAC. Drive sustainable revenue growth through effective sales leadership, accurate forecasting, enterprise account expansion, and cross-functional collaboration while running a high-performing enterprise sales organisation.

Key Responsibilities

Sales Leadership & Revenue Growth

• Own regional revenue performance and quota attainment across strategic enterprise accounts.
• Drive consistent pipeline generation, progression, and conversion to deliver predictable revenue outcomes.
• Identify risks and opportunities within the sales cycle and implement corrective actions to maximise performance.

Forecasting & Pipeline Management

• Maintain a disciplined sales operating rhythm with accurate opportunity management and forecasting through Salesforce.
• Ensure forecast reliability, pipeline health, and visibility of key opportunities to support business planning and decision-making.
• Monitor sales performance against company objectives and pipeline KPIs.

Enterprise Account Development

• Build executive-level relationships within key strategic accounts to drive customer retention, expansion, and long-term value creation.
• Lead account growth planning for the organisation's largest enterprise customers, identifying new revenue opportunities and strengthening customer partnerships.
• Oversee complex, high-value enterprise opportunities and critical manufacturing accounts.

People Leadership & Talent Development

• Lead, coach, and develop a high-performing sales team through regular performance management, mentoring, and career development planning.
• Foster a culture of accountability, collaboration, continuous improvement, and customer focus.
• Support succession planning and talent growth through structured development programmes.

Cross-Functional Collaboration

• Partner closely with Marketing, Product, Customer Success, and Business Unit leaders to drive enterprise growth initiatives.
• Align sales priorities with broader organisational objectives and ensure effective execution of customer strategies.
• Champion customer and market insights across the business.

Success Measures

• Revenue growth and quota attainment.
• Forecast accuracy and pipeline quality.
• Enterprise account expansion and customer retention.
• Team performance, engagement, and development.
• Strategic account growth and executive relationship strength.
• Cross-functional alignment and execution effectiveness.

Working for us 

At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills - and we thrive when we work together with openness, trust, and respect.  

Here, you’ll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You’ll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth. 

We celebrate the different ways people contribute and encourage everyone - from every background - to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together. If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in - come join us. 

In accordance with applicable pay transparency laws, we are committed to providing clear and equitable compensation information. For this remote position, the expected salary range is $180,000 - $240,000 USD, depending on location, experience, and qualifications. This role may also be eligible for additional compensation such as bonuses, commissions, or equity, as well as a comprehensive benefits package. Candidates applying from jurisdictions with specific pay disclosure requirements (e.g., California, Colorado, New York, Washington, Illinois, British Columbia) will receive location-specific compensation details in compliance with local laws.

Equal Opportunity Employer Statement: 

Cyncly is committed to equal opportunity and does not discriminate based on race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law. 

Applicants must be legally authorized to work in the country in which they are applying to work (United States or Canada). This role is not eligible for employer sponsorship now or in the future.