Senior BI Developer

UPMC is hiring a Senior BI Developer to join the Epic Healthy Planet Team!

Work Location: Remote (with potential rare travel for implementation project, training to vendor headquarters)

The Epic Healthy Planet Team is responsible for supporting UPMC Quality Initiatives. This team supports changes to regulatory specifications, vendor upgrades related to these specifications, report development and testing, and rollout of tools to stakeholders to track and submit data. This team supports larger projects such as those related to Centers for Medicare and Medicaid Services (CMS), Merit-based Incentive Payment System (MIPS) reporting, Healthcare Effectiveness Data and Information Set (HEDIS), Uniform Data Systems (UDS), along with other Quality and Regulatory healthcare initiatives. This position will assist with managing quality projects across multidisciplinary teams.

Responsibilities:
 

• System Integration - May be responsible for the coordination of tasks and resources related to system integration, validation of testing, and implementation.

• SDLC (System Development Life Cycle) - Have a proficient understanding of multiple system/application development life cycles.

• Data Quality - Maintain data quality at all times.

• Application Upgrades and Implementation - Identify new functionality and/or software requirements related to application upgrades and implementations. Creates test plans. Responsible for review and validation of functionality. Report back any problems. Create and/or manage cutover plans including downtime, etc. Responsible for evaluating impact and coordinating efforts across multiple platforms as necessary.

• Interactions with Others - Successfully completes projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. Shows the ability to adjust and be flexible to change by adapting approach when necessary. Demonstrated ability to mentor and support the development of less experienced team members.

• Communication - Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day-to-day work and projects.

• Data Confidentiality/Security - Maintain confidentiality of sensitive information at all times.

• Project Management - Take ownership of a project and have the ability to distribute tasks to team members and meet milestone completion. Update all project management and time tracking tools accordingly.

• Vendor Relationships - Interact with vendors (technical issues, project initiatives) independently, as necessary. Ability to act as the point person for issue escalation.

• End-User Training - Ability to create training content. Facilitate more detailed user training sessions. Ability to train peers.

• Documentation - Complete detail-oriented documentation for new and moderately complex processes. Responsible for the quality and validity of produced documents. Extract and document customer/business requirements and needs for use by enterprise architecture and engineering teams (network, system, and software).

• Second and Third Level Support (Including Maintenance Activities) - Independently triage and resolve Level 2 and Level 3 support issues. Act as a mentor to less experienced staff in resolution of Level 2 and Level 3 issues. Ability to handle problem management as appropriate.

• Process Improvement - Ability to manage process improvement efforts. Create and update processes, as necessary. Ability to independently recognize opportunity for process improvements.

• Self-Development - Responsible for continuous self-study, trainings, partnering with more senior members of team, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. Seeks feedback from senior team members for development and effectively incorporates feedback into work and behaviors.

• Preferred bachelor's degree typically in computer science, mathematics, HIM, analytics, statistics, or relevant associated course work or 4 years equivalent BI work experience.
• Preferred: Experience with BI tools such as Microsoft Power BI, Qlik, or Tableau. 
• Preferred: Experience with report writing tools such as Microsoft SSRS, Business Objects, Cognos, etc.
• Strong communication, interpersonal, and presentation skills. 
• Strong analytical and problem-solving skills. 
• Understanding of data governance, data quality, and data management best practices. 
• Ability to plan and manage simultaneous tasks and projects. 
• High degree of professionalism, enthusiasm, and initiative. 
• Ability to work in a fast-paced, team environment is a must. 
• Experience working with minimal direction and the keen ability to leverage business sense to guide decision making next slide healthcare experience preferred but not required. 
• Strong attention to detail. 
• Ability to manage multiple tasks and projects, strong interpersonal relationships, excellent planning, communication, documentation, and analytical and problem-solving abilities.
• Preferred knowledge of clinical workflow in hospital, ambulatory and post-acute environments.
• Work with leadership on new project initiatives.
• Healthcare analytic experience preferred

Preferred Qualifications:

• Knowledge of healthcare quality programs such as CMS, MIPS, ACO, PCMH, HEDIS, UDS.

• Knowledge of Department of Health and The Joint Commission clinical regulatory guidelines.

• Understand regulatory guidelines for Pennsylvania, New York, Maryland, West Virginia, and Ohio.

• Have worked with an electronic health record such as Epic/EpicCare.

• Knowledge of clinical workflows.

• Ability to project manage across multiple teams.

• Have experience with electronic health record application build tools preferred but not required.

• Epic Certification in an area such as Ambulatory or Healthy Planet preferred but not required.

Top Skills Needed:

• Project manage across many teams and with vendors. ·

• Work with operational leaders to verify government regulations are represented in electronic health record build. 

• Self-educate on new build within Epic electronic health record as it relates to new regulatory needs.

• Maintain catalog of quality programs across all application teams
  
  Licensure, Certifications, and Clearances:
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  UPMC is an Equal Opportunity Employer/Disability/Veteran