Senior Account Manager - Retail

We are seeking an experienced and dynamic Senior Account Manager to join our retail team. You will take ownership of a portfolio of key retail accounts, including some of the most well-known brands in the industry.

This is a unique opportunity to step into a permanent role that begins with managing an established, high-value portfolio from day one, covering a period of maternity leave. Following the successful cover period, you will transition to your own dedicated account base. This position is perfect for a confident and credible professional who can quickly build strong relationships and manage high-value retail partnerships.

• Serve as the strategic lead and primary owner for a portfolio of 9-10 tier-2 retail accounts.

• Cultivate and deepen relationships with key client stakeholders, acting as a trusted advisor to ensure exceptional service delivery and satisfaction.

• Architect and implement comprehensive account plans, incorporating precise forecasting and strategic initiatives to drive mutual growth and identify expansion opportunities.

• Liaise with cross-functional internal teams to orchestrate resources and guarantee the seamless execution of client deliverables and contractual commitments.

• Drive portfolio performance by developing and executing strategies to maximize revenue, secure renewals, and consistently exceed key performance indicators (KPIs).

• 5+ years of experience in account management, sales, or solutions-focused roles.

• Proven track record of managing multiple mid-to-large B2B accounts successfully.

• Experience working with retail clients or in a high-volume strategic account environment is highly desirable.

• Exceptional stakeholder management skills with strong commercial acumen.

• Excellent communication, negotiation, and presentation skills.

Benefits:

• 25 days of vacation
• Up to 32 hours paid time off per year to volunteer with a charity of your choice 
• Reward & Recognition scheme - earn points to spend online 
• Training and personal development in soft skills and hard skills, access to our internal learning portal and internal career opportunities within Zebra departments 
• Annual bonuses based on financial results 
• Yearly salary increases according to individual performance 
• Employee referral bonus for bringing New Talent to Zebra 
• Pension Scheme with a matched contribution up to 7% 
• Private medical and dental cover 
• Access to an innovative online learning platform 
• Cycle to work scheme 
• Employee Assistance Program