Security Hardware Technician

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Position Overview

We are seeking a skilled Security Hardware Technician to install, maintain, and troubleshoot security hardware systems at our facility. This technical role focuses on the configuration, repair, and optimization of security equipment including CCTV systems, access control hardware, alarm systems, and related technologies while ensuring all systems operate at peak performance.

Key Responsibilities

Security Hardware Installation & Configuration
Install, configure, and commission security equipment including surveillance cameras, access control panels, card readers, alarm sensors, and integration hardware. Mount equipment, run and terminate cables, configure hardware settings, and test system functionality to ensure proper operation before deployment.

Technical Maintenance & Repair
Perform comprehensive preventive and corrective maintenance on all security hardware systems. Diagnose equipment failures, replace defective components, upgrade firmware, adjust camera positioning and focus, calibrate sensors, and repair or replace damaged cabling and connections. Conduct systematic testing of backup power systems, recording equipment, and network connectivity to ensure system reliability.

System Monitoring & Diagnostics
Monitor security hardware performance through diagnostic tools and system health dashboards to identify degraded equipment, network issues, or configuration problems. Perform real-time troubleshooting when hardware malfunctions occur, utilizing technical documentation, schematics, and test equipment to isolate and resolve issues efficiently.

Documentation & Technical Reporting
Maintain detailed technical records of all installations, repairs, maintenance activities, and system configurations in comprehensive activity reports and equipment maintenance logs. Document hardware specifications, warranty information, and service history. Report recurring hardware issues and recommend equipment upgrades or replacements to the Site Manager.

Access Control Hardware Management
Install, configure, and maintain access control hardware including electronic locks, card readers, biometric scanners, and door controllers. Program access credentials, troubleshoot reader malfunctions, verify door hardware alignment and operation, and ensure integration between access control panels and monitoring systems.

System Integration & Technical Support
Provide technical support for integrated security systems, ensuring proper communication between surveillance, access control, and alarm hardware components. Support Field and Repair Crews during system expansions, relocations, or modifications. Conduct detailed shift handovers to ensure continuity of technical support and awareness of ongoing hardware projects or issues.

Emergency Hardware Verification
Test and verify all emergency exit hardware, alarm notification devices, and life safety integration points to ensure proper operation and compliance with safety regulations. Perform scheduled testing of backup battery systems and emergency power supplies.

Required Qualifications

Licenses & Certifications

• Valid driver's license required for travel to equipment locations and vendor sites
• Industry certifications preferred: Security+, manufacturer-specific certifications (e.g., Axis, Milestone, Genetec), or equivalent technical credentials

Experience & Skills

• Demonstrated experience installing, configuring, and repairing CCTV systems, IP cameras, and video management hardware
• Strong understanding of security hardware architecture, network connectivity, PoE systems, and low-voltage wiring
• Proficiency with hand tools, power tools, cable testers, multimeters, and diagnostic equipment
• Knowledge of access control hardware components, electronic lock mechanisms, and credential technologies
• Experience with preventive maintenance procedures, technical troubleshooting methodologies, and root cause analysis
• Ability to read and interpret technical drawings, wiring diagrams, and equipment specifications
• Strong attention to detail with excellent analytical and problem-solving skills
• Exceptional written and verbal communication abilities for technical documentation
• Intermediate to advanced computer proficiency for system configuration and hardware diagnostics

Physical Requirements

• Ability to install and service security hardware at various heights using ladders, lifts, or scaffolding
• Capability to work in diverse environments including outdoor locations, equipment rooms, ceiling spaces, and confined areas
• Physical fitness to lift and transport equipment (up to 50 lbs), climb ladders, and work in various positions for extended periods
• Manual dexterity for precision work including cable termination, component replacement, and hardware adjustment

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.