Director of Engineering, ICM

Strategy

Develop and execute the engineering strategy for a portfolio of initiatives, ensuring alignment with company priorities, customer needs, and long-term platform direction. Help identify new opportunities, shape technical direction, and guide product evolution at scale, including the thoughtful application of AI to create differentiated customer experiences and workflows.

Organizational Leadership 

Recruit, grow, and inspire high-performing engineering organizations. Develop engineering managers and senior technical leaders while fostering a culture centered around ownership, velocity, innovation, and continuous improvement. Design organizational structures and engineering processes that evolve with product maturity.

Technical Leadership
Guide architectural and organizational decisions that balance speed, scalability, reliability, and long-term maintainability.  Stay close enough to the work to identify risks, challenge assumptions, and raise the quality bar across the organization. You don't need to write production code, but you need to earn the respect of the engineers who do.

Execution

Drive alignment, prioritization, and execution across Engineering, Product, Design, and GTM teams. Create clarity in ambiguous environments, make thoughtful tradeoffs, and help teams move quickly while maintaining a high quality bar.

• 10+ years of software engineering experience, including 4+ years leading managers and multi-team engineering organizations

• Proven track record of building and scaling high-performing engineering teams

• Demonstrated experience owning products end to end and scaling existing systems

• Experience building AI/ML-enabled products — or strong interest and aptitude in leveraging AI to create differentiated product experiences

• Strong technical instincts across product architecture, infrastructure, reliability, and developer experience

• Deep partnership orientation with Product and Design; you think beyond engineering and care deeply about customer outcomes

• Ability to operate effectively in ambiguous, fast-moving environments and create clarity for teams

• Strong communication and stakeholder management skills, including experience working cross-functionally with executive leadership

• You’ll own a market leading product and shape the next step function evolution in capabilities and company impact

• You’ll operate with significant ownership and influence across product and engineering strategy

• You’ll work alongside deeply collaborative product, design, and engineering leaders

• You’ll join a high-growth company with strong product-market fit and ambitious expansion plans

• You’ll have the opportunity to shape not only products, but the engineering culture and organization that builds them

• Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents.
• Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge.
• Annual Stipends: Dedicated funds for your professional development and caretaking needs.
• Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does.
• Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future.
• Premium Tools: The latest Apple hardware to empower you to do your best work.
• Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.

• We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:
• Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc.
• Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology.
• Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ.
• Ask candidates to make a payment in order to be considered for a position.
• Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc.
• Please note that we’ll only ask for more sensitive personal information in connection with background checks after an offer is made.
• CaptivateIQ works with a third-party Employer of Record to handle compliance, payroll, and as applicable benefits on our behalf
• Participate in an on-call rotation to provide after-hours support, ensuring timely resolution of critical issues and maintaining system uptime.