Seasonal Inbound Sales Representatives | Mexico - Remote

 Posted 25 days ago
  
 Mexico
  
0-2 years experience
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AI Summary

Handle inbound sales and customer service calls to guide prospective learners through the enrollment process. Provide detailed program information and assist with payment collection to help students reach their academic goals.

We are currently hiring Tier 1 Inbound Sales Representatives to support a well-established education-focused organization that helps students take the next step toward their academic and career goals. This is a fully remote seasonal opportunity for candidates based in Mexico who are passionate about customer service, sales, and helping others through important life decisions during a high-volume enrollment period.

In this role, you will handle inbound calls from prospective learners interested in exploring available educational programs. Representatives will guide students through the enrollment process, answer questions, provide program information, and, in some cases, assist with payment collection. We are looking for friendly, motivated, and consultative communicators who can build rapport naturally and create a positive experience for every caller in a fast-paced environment.

Previous customer service and sales experience is highly preferred.


Training Schedule:

Training will begin on May 25 and will run for a period of three weeks, Monday to Friday, from 7:30 AM to 5:06 PM MST.


Hours of Operation:

  • Monday to Friday: 9:00 AM to 10:00 PM EST
  • Saturday: 10:00 AM to 8:00 PM EST
  • Sunday: 10:00 AM to 7:30 PM EST


Compensation:

  • USD $5 p/hr
  • Paid weekly


Work Schedule:

  • Daily shifts of 9.6 hours (including an hour break)
  • Monday to Sunday with 2 rotating days off:
  • Week 1: Saturday and Sunday off
  • Week 2: One day off on the weekend and one day off during the week


Key Responsibilities:

  • Handle inbound sales and customer service calls
  • Assist customers with program information and enrollment
  • Provide callback options when requested
  • Deliver a positive and engaging customer experience

Requirements

Requirements:

  • Customer service and sales-oriented mindset
  • Strong English verbal communication skills
  • Reliable, stable, wired internet connection
  • Proper headset and monitor


Equipment:

We will provide a laptop; however, to be considered for this role, you must have an additional screen, a headset, and a stable, wired internet connection.

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