Scrum Master

Description

Title: Scrum Master

Location: Remote

Terms: Full-time

Salary Range: $100-120k DOE

Clearance: Qualified candidates must be US citizens AND have an active DHS Public Trust clearance

Travel: 0-20%

Project Description

This position supports Revolutional’s customer, Department of Homeland Security (DHS), where critical mission systems are undergoing modernization.  The current environment consists of large, complex legacy systems that manage operational workflows (e.g., processing, tracking, and managing encounters). These systems have evolved over time and often include layers of business rules, manual processes, and tightly coupled functionality.

The core challenge is not simply rebuilding these systems; it is:

• Understanding how they actually work in practice
• Identifying which functionality is mission-critical
• Eliminating unnecessary complexity
• Translating that functionality into a modern platform-based architecture

Position Description

Revolutional is seeking a skilled Scrum Master to support an Agile software delivery team working on application development, operations and maintenance (O&M), and production support in an AWS environment. The role facilitates team ceremonies, helps manage and prioritize tickets, removes impediments, and supports coordination among technical teams, product owners, and stakeholders.

Responsibilities: 

• Facilitate sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Help maintain an organized backlog with clear user stories, acceptance criteria, priorities, and dependencies.
• Support ticket intake, tracking, prioritization, assignment, and follow-up in Jira.
• Track sprint progress, risks, blockers, dependencies, and operational work; coordinate with owners to resolve issues.
• Work with product owners, developers, testers, business analysts, technical leads, and stakeholders to clarify requirements and coordinate delivery.
• Help balance planned development work with O&M tasks, production issues, and changing priorities.
• Coordinate work across Scrum and Kanban teams when priorities or dependencies overlap.
• Support release planning and communicate delivery status, risks, and decisions to stakeholders.
• Maintain team documentation, meeting notes, decisions, and process information in Confluence.
• Encourage open communication, accountability, and continuous improvement.

Requirements

• US citizenship is required with an active DHS Public Trust clearance.
• Bachelor’s degree in a related field, or equivalent relevant experience.
• 8-10 years minimum of experience is required 
• Experience supporting Agile software development teams as a Scrum Master or Agile facilitator.
• Knowledge of Scrum practices and experience facilitating team ceremonies.
• Experience managing and tracking tickets and backlogs in Jira, as well as creating widgets, dashboards, and reports in Jira.
• 8-10 years of experience with application development, O&M, and software production support.
• 8-10 years of experience with managing applications within AWS environments.
• Experience using Confluence to maintain team documentation.
• Strong communication, facilitation, organization, and problem-solving skills.
• Scrum Master certification, such as CSM or PSM, is required.
• Experience in delivery using Kanban, sprints, release management, and software delivery metrics.

Desired

• Supporting application maintenance, enhancement, or modernization teams.
• Coordinating work across multiple teams, systems, or external partners.
• Working in a regulated or government environment.

#DICE #LI #CJ