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AI Summary
The Scrum Master will guide and inspire development teams to ensure successful project delivery and foster continuous improvement by coordinating multiple teams and implementing agile practices. Key duties include managing Agile procedures like PIP planning, iterations, demos, and retrospectives, while monitoring deadlines and analyzing team performance using metrics.
Scrum Master
Job Overview
Key Objectives
- Champion the use of metrics and objective measures to track team performance.
- Inspire, organize, and support teams, identifying growth opportunities.
- Identify and resolve controversial issues in internal and external interactions, seeking win-win solutions.
- Guide teams to stay on track with agile techniques, fine-tuning approaches to align with overall strategy.
- Promote continuous improvement by setting goals, defining milestones, and assigning responsibilities.
Responsibilities
- Manage Agile procedures, including PIP planning, iterations, demos, and retrospectives.
- Conduct assessments of engineers and product team leads.
- Maintain a general development plan in Jira, monitoring deadlines and task completion.
- Coordinate 3 development teams, ensuring autonomy and operational efficiency.
- Propose effective methods and approaches to achieve business results in alignment with company priorities.
- Build and maintain realistic planning and execution processes with teams to ensure timely deliveries.
- Define and utilize key metrics to analyse and improve team performance.
- Effectively manage conflicts and train teams to handle challenges proactively.
- Act as facilitator, process manager, mentor, and change agent, contributing to organization-level process improvements.
Required Skills and Qualifications
- Minimum 3 years’ experience as a Scrum Master, Agile Leader, or similar role in development/testing teams.
- Proficiency with Agile tracking tools (e.g., Jira, Confluence).
- Ability to plan iterations, resolve conflicts, and remove bottlenecks.
- Skilled in facilitating meetings and interacting with multiple management levels.
- Experience conducting team assessments and evaluating effectiveness.
- Strong understanding of the software development lifecycle (SDLC).
- Systems thinker capable of seeing the big picture and identifying root causes.
- Practical knowledge of Scrum and Kanban methodologies.
- Excellent written and verbal communication skills in English.
Preferred Skills and Qualifications
- Certifications in Leadership, Agile Leadership, Scrum Mastering, or People Management.
- Experience in e-commerce.
- Certification as Agile Coach or Scrum Master.
- Educational background in Computer Science or related field.
Location
Remote
Department
BPO Services
Employment Type
Full-Time
Minimum Experience
Experienced
Compensation
Up to $10/hr
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