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Gundersen Health System

Scheduling Specialist (Otolaryngology)

Posted 2 hours ago
$17.93 per hour
0-2 years experience
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AI Summary

Schedule patient appointments accurately and provide exceptional customer service to patients. Collaborate with providers, medical professionals, and managers to support patients throughout their healthcare journeys.

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today.

Scheduled Weekly Hours:

40

We’re not just filling positions, we’re building careers. At Emplify Health, we care for our teams, while they care for their communities. Whether you are just starting out or looking for a change, Emplify Health supports you now and into the future. Join us and find out how a little empathy changes everything.


We are hiring for a Scheduling Specialist in our Otolaryngology unit! We are seeking a motivated individual with strong phone etiquette, excellent interpersonal and communication skills, and a high level of attention to detail. This role requires the ability to multitask effectively while providing exceptional service. The Scheduling Specialist works directly with patients and is responsible for accurately scheduling appointments.


What's Available:

  • 1.0 FTE (40 hours weekly)
  • Shift: Monday-Friday, Primary hours between 8am-5pm
  • Location: La Crosse, WI for onsite training
  • Remote eligible after training
  • Department: Otolaryngology

What you will do:

  • Provide LOVE + MEDICINE to our patients through providing the best first/last impressions with top level customer service.
  • Partner with a team of providers, medical professionals and managers who are here to support your success and that of our patients in their health journeys.
  • Provide customer service to patients by helping schedule appointments

What you will get:

  • Starting pay of $17.93/hour + more for experience!
  • Top-notch benefits: 401(k) with matching, paid time off, competitive health insurance, wellness programs to keep you and your family healthy, tuition reimbursement, and more
  • Career Growth/CDC - Growth opportunities and access to Emplify Health’s Career Development Center to help you navigate your career

What you need:

  • High School Diploma or equivalency
  • 1 year experience in an office setting requiring customer service responsibilities
  • Strong organization and communication skills
  • Medical terminology and healthcare experience is a plus!

Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities.

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.

Equal Opportunity Employer

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