Scheduling Coordinator

ORGANIZATION

The Center for Autism and Related Disorders is seeking highly motivated professionals to join our team. As a member of our growing, founder-owned organization, you’ll have the opportunity to join a well-established, mission-driven industry leader focused on helping people with autism live their best lives. CARD offers a dynamic work environment where your talents and skills will be valued and rewarded. The Center for Autism and Related Disorders (CARD) is among the world’s largest and most experienced organizations effectively treating individuals of all ages who are diagnosed with autism spectrum disorder. CARD treats autistic individuals using the principles of applied behavior analysis (ABA), which is empirically proven to be the most effective method addressing the behaviors and deficits commonly associated with autism. With locations throughout the US, CARD’s mission is to provide top-quality services that help every patient fulfill their potential and live joyful lives. Through its network of trained behavior technicians, Board Certified Behavior Analysts, and researchers, CARD develops and implements quality, comprehensive, and individualized treatment programs that lead to success.

POSITION OVERVIEW:

The Scheduling Coordinator will provide scheduling, auditing, and training support to the field. They will work closely with field leaders to build and maintain the most efficient schedules, maximizing treatment opportunities. The Scheduling Coordinator will report to the Scheduling Program Manager. This is a corporate, full time, non-exempt position.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Audit patient and staff schedules to ensure that all CARD clinical, operational and HR standards are being met (includes but not limited to adhering to various guidelines such as funding source requirements, credentialing requirements and HR laws such as meal breaks and overtime, while also minimizing mileage/drive time and non-billable time)

• Partner with field leaders to develop a scheduling action list by center and ensure follow-through implementation in appropriate timeframe; will escalate concerns/issues to appropriate parties in a timeline manner

• Support field leaders with scheduling issues, solving scheduling problems, and support for scheduling emergencies

• Provide reporting to field leaders that communicates growth and opportunities through scheduling

• Execute all communication in a prompt, accurate, professional, and courteous manner

• Assist with other scheduling projects as needed

• Maintain patient and employee privacy in accordance with CARD policy

• Other duties as assigned

REQUIREMENTS:

• High school diploma or equivalent

• 1+ years of CARD scheduling/administrative experience; preferably as an Administrative Coordinator

KNOWLEDGE, SKILLS, AND ABILITIES:

• Excellent scheduling skills and knowledge of clinical standards and its effects on scheduling

• Excellent inter-personal relationship skills and the ability to work and communicate with individuals of all levels

• Ability to multi-task

• Excellent written and verbal communication skills are required (including presentations, phone, and e-mail)

• Ability to explain procedures and processes is required as well as demonstrated ability to articulate scheduling knowledge

• Must be computer savvy with skills in Excel

• Demonstrate ability to problem solve; results driven

• Ability to work independently

WORK ENVIRONMENT:

• Includes a typical remote office environment, with minimal exposure to excessive noise or adverse environmental issues

PHYSICAL REQUIREMENTS:

• Ability to sit for prolonged periods of time

• Ability to work on a computer throughout the majority of the day, as tasks require

• Ability to use and speak on the phone or via teleconference, as needed throughout the day 

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