Satisfaction Research Associate - TX/GA/NC English (Spanish Speaking Optional)

Activated Insights (formerly HCP) is a B2B software-as-a-service company serving North America's fastest-growing labor market, in-home senior care. As the market leader in North America, our technology, survey, and training solutions are used by everyone from mom-and-pop small businesses to billion-dollar care organizations. Ultimately, our services impact the lives of hundreds of thousands of seniors every year.

Are you ready to work at Activated Insights?

• Build an exciting career in the SaaS, healthcare technology, and home care industry with an award-winning, fast-growing company.
• Experience a startup/agency culture but with the stability of a company that has been in business for 15+ years
• Work with some of the largest agencies, technology vendors, and healthcare tech on the planet!
• Be a part of a company that has been recognized multiple times as the best place to work.

What will you'll be doing

• Our Satisfaction Research Associate perform surveys over the phone with home care recipients, their families, and caregivers across the country.
• Accurately type their responses that are then passed on to their home care provider, who use it to improve the care of the individuals and the jobs of their employees.

What we offer

• Flexible schedule that you create (no late nights or weekends)
• Part time & Full time 16-40 hours
• 4 days of paid training
• 25+ hours per week start at $11 + bonuses
• 16-24 hours per week start at $10 + bonuses
• Monthly Bonuses & Incentives
• Raises every 6 months
• Paid time off

We also offer bilingual Russian and Spanish speaking positions!

If you want a purposeful job with co-workers, supervisors, and managers who believe in what they do and want to see you grow, we’d love to visit with you

Qualifications

• High attention to detail
• Basic computer literacy required
• Typing speed of at least 40 words per minute
• Commitment to efficiency and accuracy
• Previous surveying experience a plus
• Excellent communication skills, both written and verbal