Activated Insights

The Senior Technical Product Owner manages the product backlog, roadmap, and technical integrations for platform services. They act as a technical liaison between engineering, partners, and customers to ensure successful integration delivery and system reliability.

The Product Owner manages the product backlog, drives sprint execution, and handles operational escalations from Customer Operations to Engineering. They also author enhancement PRDs, maintain product documentation, and facilitate communication between technical and non-technical teams.

Conduct phone surveys with clients, family members, and caregivers to gather feedback. Accurately document responses to help organizations improve care and employee satisfaction.