The consultant will provide L2/L3 functional support for SAP SRM processes, including incident management and system enhancements. They will also coordinate with business users and technical teams to optimize procurement workflows and ensure seamless integration with SAP ECC and S4HANA.
Role- SRM Functional location- remote
We are looking for an experienced SAP SRM (Supplier Relationship Management) Consultant with 7+ years of SAP experience to support. The consultant will be responsible for providing functional support, enhancements, and continuous improvement of SAP SRM processes, ensuring seamless procurement and supplier collaboration across global business operations. Key Responsibilities
Provide L2/L3 support for SAP SRM incidents, service requests, and enhancement activities.
Support and optimize end-to-end procurement processes including Shopping Carts, Purchase Orders, RFx, Supplier Management, Contract Management, and Approval Workflows.
Analyze business requirements and translate them into functional solutions and system enhancements.
Troubleshoot production issues, perform root cause analysis, and implement sustainable solutions.
Support integration between SAP SRM and SAP ECC/S4HANA, MM, FI/CO, and middleware platforms (PI/PO/CPI).
Coordinate with business users, SMEs, technical teams, and vendors to ensure timely resolution of issues.
Participate in release management, testing (SIT/UAT), transport coordination, and production deployments.
Prepare functional specifications, configuration documents, test scripts, SOPs, and knowledge management artifacts.
Drive continuous improvement initiatives to enhance procurement efficiency and user experience.
Required Skills & Experience
7+ years of SAP experience with strong expertise in SAP SRM.
Hands-on experience in:
Shopping Cart & Procurement Processes
Strategic Sourcing & RFx
Supplier and Contract Management
Workflow & Approval Processes
Catalog Management
SAP MM Integration
Strong understanding of Procure-to-Pay (P2P) business processes.
Experience in AMS support, incident management, problem management, and SLA-driven environments.
Familiarity with ServiceNow, ITIL processes, and global support models.
Ability to work with ABAP, workflows, IDocs, RFCs, and interface troubleshooting.
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