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Elfonze Technologies Pvt Ltd

SAP BODS

Posted a month ago
Worldwide
2-5 years experience
sap technical-support documentation
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AI Summary

Provide ongoing technical support and maintenance for SAP BODS production interfaces within a Managed Services environment. Responsibilities include monitoring interfaces, troubleshooting failures, performing root-cause analysis, and supporting minor enhancements.

This is a remote position.

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Role: SAP BODS  (BusinessObjects Data Services) Support Resource

Provide ongoing technical support and maintenance for SAP BODS production interfaces following transition from the implementation team to Managed Services.

Key Responsibilities

Monitor and support approximately 5 daily BODS production interfaces.

Troubleshoot interface failures and resolve BODS technical issues.

Perform error analysis and root-cause investigation.

Coordinate with Charter teams for master-data and business-related issues.

Support minor enhancements, change requests, and new interfaces as required.

Provide Level 3 technical support for complex BODS issues.

Maintain technical documentation and knowledge continuity.

Support stabilization and smooth transition from implementation to steady-state operations.

Required Skills

Hands-on SAP BODS development and production support experience.

Strong troubleshooting and root-cause analysis capabilities.

Experience supporting SAP data interfaces and integrations.

Ability to work with functional, business, and technical teams.

Experience with Managed Services/production support environments preferred.
​

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