Salesforce Senior Quality Assurance

We are hiring a Salesforce Senior Quality Assurance (QA) Consultant to bring a skillset for analytical problem-solving. The Salesforce QA Consultant will be able to serve various project teams in multiple capacities. As a Consultant, you will work with client and project teams to build Salesforce solutions leveraging best practices and standards.

Location: Remote, working hours are based on the US Central Time Zone.

About Us:

Abstra is a fast-growing, Nearshore Tech Talent services company, providing top Latin American tech talent to U.S. companies and beyond. Founded by U.S.-bred engineers with over 15 years of experience, Abstra specializes in sourcing skilled professionals across a wide range of technologies to meet our clients’ needs, driving innovation and efficiency.

Key Responsibilities:

• Design, develop, and execute test plans, test cases, and test scripts for Salesforce applications (Sales Cloud, Service Cloud, Experience Cloud, etc.).
• Perform functional, regression, integration, and user acceptance testing (UAT) to ensure system quality and stability.
• Validate custom Salesforce configurations (flows, validation rules, workflows, Apex, Lightning components) against business requirements.
• Collaborate with developers, administrators, product owners, and business stakeholders to clarify requirements and ensure test coverage.
• Identify, document, and track defects and issues using tools such as Jira or Azure DevOps, and support resolution through retesting.
• Execute API and integration testing between Salesforce and external systems.
• Develop and maintain test data and test environments to support repeatable and reliable testing.
• Participate in Agile ceremonies (sprint planning, daily standups, retrospectives) and contribute to continuous improvement.
• Ensure data integrity and security compliance across Salesforce environments.
• Support release validation and deployment activities, including smoke testing and post-deployment verification.
• Create and maintain test documentation and QA metrics (test results, defect trends, coverage reports.)
• Advocate for best practices in QA and test automation, including use of tools like Selenium, Provar, or Copado
• Lead test strategy and QA planning for large-scale Salesforce implementations.
• Implement and maintain automated testing frameworks.
• Mentor junior QA team members and promote QA standards.
• Partner with DevOps teams to integrate QA into CI/CD pipelines.

Required Qualifications:

• BA/BS degree or equivalent.
• Minimum of 3+ years of Salesforce experience.
• Salesforce certification(s) (i.e. Admin, Sales Cloud, Service Cloud and/or Community Cloud Consultant).
• Experience with all phases of software development lifecycle from discovery to release to hypercare and maintenance.
• Experience with Agile development methodology (e.g. Scrum).
• Excellent communication skills, both written and verbal.
• 3+ years of test script development and deployment using manual and automated tooling.

What We Offer:

• Flexible working hours and remote work options.
• Opportunities for professional growth and development.
• A collaborative and inclusive work environment.
• The chance to work on impactful projects with a talented team.
• Excellent compensation in USD.
• Hardware and software setup (mandatory).