Salesforce Pardot SME

Role: Senior Pardot Subject Matter Expert (Contract)

Location: United Kingdom/Portugal/Flexible

Contract Length: TBC

Start Date: ASAP

Platform: Salesforce Marketing Cloud Account Engagement (formerly Pardot)

Key Essential Skills:

• Extensive hands-on experience administering and configuring Salesforce Pardot (Marketing Cloud Account Engagement), with a strong understanding of its underlying architecture and functionality.
• Working knowledge of HTML/CSS and Handlebars Merge Language (HML)
• Good exposure to email deliverability: SPF, DKIM, tracker domains and sender reputation
• Testing and managing the impact of Salesforce releases
• Proven experience managing Pardot-to-Pardot instance migrations or leading full Pardot implementations, including replicating existing configurations, assets, automation and integrations.
• Strong technical expertise in Salesforce-Pardot integration, including connector configuration, field mapping, prospect synchronisation, sync rules and troubleshooting integration errors.
• Demonstrable experience independently leading a Pardot implementation or instance-to-instance migration, taking ownership of the technical delivery, resolving complex platform issues and coordinating supporting technical resources.
• Familiar with GDPR consent and subscription management

Desirable Skills:

• Experience with Pardot Engagement Studio programmes, automation rules, completion actions and workflow configuration.
• Familiarity with migrating Pardot assets, including forms, landing pages, email templates, custom fields and tracking configurations.
• Understanding of Salesforce administration, including custom objects, fields, permissions and dependencies between Salesforce and Pardot.
• Experience developing migration test plans, validating configurations and troubleshooting discrepancies between source and destination environments.
• Knowledge of Pardot data structures, prospect records, lists, segmentation and campaign associations.
• Experience managing technical delivery alongside distributed or offshore resources.

Overview:

We are seeking an experienced Pardot Subject Matter Expert with a proven track record to lead a like-for-like migration of an existing Pardot environment into a new Salesforce organisation.

You will take ownership of replicating the existing configuration, integrations, automation and assets, ensuring the new instance operates identically to the original. Working alongside a supporting Pardot Administrator and the client's internal specialists, you will lead delivery, troubleshoot technical issues and oversee migration testing.

This is a hands-on technical migration role, focused on accurately replicating the existing environment rather than redesigning or optimising it.

Outline Thebes Group:

Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals.

What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success.