Salesforce Marketing Cloud Architect

Summary

Responsibilities

• Provide executive-level technical leadership and manage relationships with key stakeholders to align marketing technology roadmaps with broader business goals.
  
• Design, document, and maintain comprehensive enterprise architecture blueprints that support current operations and future growth.
  
• Leverage advanced analytical methodologies to diagnose complex system issues, optimize performance, and resolve technical challenges efficiently.
  
• Oversee the full lifecycle of CRM implementations, bringing over a decade of relevant experience, including a minimum of six years focused specifically on Salesforce Marketing Cloud.
  
• Architect solutions utilizing cutting-edge technologies such as Data Cloud and Agentforce to enhance customer data unification and automation.
  
• Maintain active Salesforce certifications or demonstrate a committed path to obtaining necessary credentials to validate expertise.
  
• Integrate and optimize the Sales Service and Experience Cloud ecosystems to ensure a unified customer journey.
  
• Establish and enforce robust release management protocols, deployment strategies, and platform security standards to safeguard data integrity.
  

• Proven track record in stakeholder management and technical leadership within a complex enterprise environment.
  
• Demonstrated ability to produce high-quality enterprise architecture documentation.
  
• Exceptional analytical acumen and troubleshooting capabilities for resolving intricate technical scenarios.
  
• Minimum of 9 to 14 years of professional experience in the CRM domain, with at least 6 years dedicated to Salesforce Marketing Cloud.
  
• In-depth technical proficiency and strategic understanding of Data Cloud and Agentforce ecosystems.
  
• Possession of active Salesforce certifications or a clear commitment to achieving them.
  
• Solid working knowledge of Sales Service Cloud and Experience Cloud functionalities.
  
• Expertise in implementing release management frameworks, deployment methodologies, and maintaining rigorous platform security standards.