Salesforce Functional Consultant / Lead

This is a remote position.

• Employment Type: Contract
  
• Work Mode: Remote
  
• Location: Offshore
  
• Total Experience Required: 5 to 8 years
  
• Relevant Experience Required: 4+ years of dedicated implementation experience as a functional consultant or stream lead on the Salesforce platform
  
• Mandatory Certification: Salesforce Certified Sales Cloud Consultant or Service Cloud Consultant
  

• Lead functional workstreams and discovery workshops with cross-functional business divisions to map out requirements, analyze platform gaps, and define implementation roadmaps.
  
• Design and construct advanced declarative solutions using Salesforce Flow Builder, complex validation rules, dynamic form factors, and custom object configurations.
  
• Architect platform security blueprints, establishing role hierarchies, sharing rules, permission set groups, and restriction policies to ensure strict enterprise data governance.
  
• Act as the Functional Product Owner during build iterations, translating requirements into concise technical user stories and guiding delivery teams through the development lifecycle.
  
• Govern native core cloud features across Sales Cloud, Service Cloud, and Experience Cloud to eliminate redundant custom programmatic overhead (Apex/LWC).
  
• Manage configuration deployment readiness, conducting thorough functional unit testing and leading stakeholder sign-offs during User Acceptance Testing (UAT).
  
• Drive platform adoption and change management execution, creating technical user guides, functional runbooks, and delivering end-user enablement workshops.
  

Requirements

• 5 to 8 years of core Salesforce configuration experience, with 4+ dedicated years leading functional tracks or consulting engagements.
  
• Expert-level mastery of Salesforce Flow Builder, including asynchronous paths, scheduled paths, collection processors, and error-handling exception loops.
  
• Deep structural knowledge of standard platform optimization strategies, object relationship patterns, and standard CRM application structures.
  
• Mandatory certification: Salesforce Certified Sales Cloud Consultant or Salesforce Certified Service Cloud Consultant.
  

• Salesforce Certified Advanced Administrator or Platform App Builder certification.
  
• Prior consulting environment experience leading enterprise digital transformation projects with high user-base distributions and complex multi-org footprints.