Sales - US E2 - Sales & Service Rep- E2

Are you experienced with paper machines and ready to put that knowledge to work where it actually matters? AstenJohnson is hiring a PMC Sales & Service Representative to support customers in the Richmond, VA region.

This role is ideal for someone who knows the paper industry, enjoys being on-site, and takes pride in delivering top-tier service while growing business relationships. You’ll be the go-to expert for your territory.

Why AstenJohnson?

Because we take care of our people.

• Excellent health benefits
• 401(k) with up to 6% company match
• Health Savings Account
• Bonus program
• Remote role (when you’re not on site, of course)
• Stable, growing company focused on safety, sustainability, and innovation

What You’ll Do

• Build strong customer relationships through goal-oriented sales and service calls
• Manage assigned accounts, including inventory, AR, and resource coordination
• Support machine crews with installation and removal of paper machine clothing
• Collect and analyze fabric life and performance data
• Maintain detailed machine drawings, technical documentation, and service plans
• Stay safety-certified at customer mill sites
• Submit call and expense reports (yes, the necessary evil)

What You’ll Need

• Experience in the paper industry and with paper machines
• Willingness to travel 50%+ to customer sites
• Valid driver’s license and auto insurance
• Strong time management, independence, and computer skills

The Physical Side

• Will require working in hot, humid mill environments
• Walking on slippery surfaces
• Climbing ladders and stairs while carrying equipment
• Standing, walking, or sitting for extended periods

If you’re hands-on, customer-focused, and ready for a role where your expertise is valued—we want to hear from you.