Sales Tax and Fund Recovery Financial Coordinator (Remote)

Location: Remote – Michigan residents

Are you looking for a work-from-home position where you can use your critical thinking and people skills? This could be a great fit for you!

As a Sales Tax and Fund Recovery Financial Coordinator at Morley, you'll help manage the sales tax fund recovery financials for our Fortune 500 and luxury automotive clients. 

No automotive experience needed! Bring your skills and willingness to learn. We'll train you on everything you need to know. You'll find a friendly environment, capable team and supportive leaders here.

What You'll Do

• Review and audit cases for sales tax retrieval
• Apply for sales tax for various clients
• Communicate with outside organizations to apply for and retrieve necessary documents for sales tax retrieval
• Allocate sales tax refunds received
• Maintain records regarding sales tax retrieval
• Apply for funds for third party warranty refunds
• Communicate with outside organizations to apply for and retrieve necessary documents for warranty refunds
• Allocate warranty refunds received
• Maintain records regarding warranty fund retrieval
• Assist in fund recovery for various special projects
  
• Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude

Required Skills

• Computer skills including Microsoft Office suite
• Meticulous attention to detail
• Able to multitask and manage time effectively
• Self-motivated, organized critical thinker
• Excellent interpersonal skills
• Can work well on own or with a team

Eligibility Requirements

• High school diploma or equivalent
• One or more years of customer care experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
• Able to work the following hours:
  • 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time
  • Monday to Friday
  • No nights or weekends!
• Must be able to stick to the schedule reliably

Nice to Have

• Associate degree

Remote Work Requirements

• Michigan resident
• Secluded and distraction-free work environment
• Required internet setup:
  • High-speed internet delivered through a wired provider (cable or fiber)
  • Computer must be physically connected to your modem / router using an Ethernet cable
  • Wireless, 5G and satellite connections are not supported

At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

Health & Wellness Benefits

• Medical and prescription coverage
• Dental and vision insurance
• Paid time off
• Associate wellness program with rewards for annual checkups
• Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

Financial Benefits

• 401(k) with match
• Flexible spending account (FSA)
• Life insurance
• Company-paid short- and long-term disability insurance

Benefits to Make Your Life Easier

• 24/7 online access to doctors through Teladoc
• 24/7 nurse help desk
• Patient advocacy with free 24/7 support for benefit questions and claims
• Guidance for family, financial and estate planning (including wills)

About Morley

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.

We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.

Thank you for your interest in Morley.

Notices

• Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
• Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
• Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy