Sales Operations Manager

Avocado is building one of the world's most sustainable brands — certified organic mattresses, pillows, bedding, and solid wood furniture made to the highest independently verified organic and safety standards. We're radically honest and transparent about how we source and manufacture our products. After a decade of building the most certified product line in the category, we're scaling fast across DTC, our showrooms, and retail partners — and doing it without compromising the standards that got us here. As a mission-driven company, Avocado asks all employees to uphold our standards of environmental and social responsibility and to support the initiatives and strategies that help us continue raising the bar on what it means to be a sustainable company. 

About Avocado

• Certified B Corporation, third-party verified for environmental and social performance.

• The only mattress brand certified to OEKO-TEX® Standard 100 Class I on finished products — alongside GOTS, GOLS, GREENGUARD Gold, MADE SAFE®, and FSC® certifications across our product line.

• A member of 1% for the Planet, giving 1% of mattress revenues to vetted environmental nonprofits.

• Nearly 90% of our manufacturing waste is diverted from landfills.

• Directly involved across our supply chain, with more than 325,000 sheep producing organic wool in partnership with pastoral families in Himachal Pradesh, India, and co-produced organic latex through our partner farms.

THE ROLE 

Avocado is currently looking for a Sales Operations Manager to be part of the Strategic Partnership Team.

This role will be responsible for maintaining, selling, and growing our large Southwest retail partners.  In this senior leadership role, you will spearhead the cultivation of high-impact strategic relationships and drive macro-level growth across key retail accounts. You will be responsible for architecting and delivering the enablement frameworks—including tools, training, and resources—necessary to maximize partner success. Utilizing HubSpot CRM and advanced analytics, you will own account intelligence, track performance metrics, and oversee long-term initiative planning. Strategic travel is a core component of this role to conduct high-level partner site visits, represent the company at major industry trade shows, and align with executive leadership at corporate meetings.

*Note on Pay Transparency:. The pay range for this role is  $100,000-$130,000

WHAT YOU’LL BE WORKING ON…

• Service East Coast key partners by building and growing relationships within the organization. 

• Oversee team of account trainers and key account managers in the SE region.

• Visiting the offices and buyers, to build rapport, relationships and business.

• Do store visits and work with the Market Trainers to drive sales, training (Large roll out meetings, sales meetings, etc.) and growth of AGB in each partner. Be a coach and mentor along the way to the Market Trainers.

• Help to open new strategic accounts on the East Coast.

• Work with Retail Development Team on the following:

  • Displays 

  • POP options

  • Delivery and set-up

• Liaison between AGB and assigned accounts

• Responsible for managing timelines, overseeing execution and follow-up once an account is onboarded.

• Perform day-to-day responsibilities of account management including status reports, delivery service help, solving issues and connecting the appropriate people and departments to grow. 

• Create, submit and follow up with tasks associated with your assigned accounts.

• At AGB we have a cross functional sales and training team.  This means you will also spend some time in our East Coast flagship Avocado stores building relationships and staying intune with our unique approach to doing business. You will treat our retail and strategic partners with the same energy, enthusiasm and transparency.

• Be responsible for the sales, profit, expenses, marketing, and merchandising functions for the assigned partner.

• Lead the customer account planning cycle and develop strategic short- and long-run plans that will achieve predetermined sales goals.

• Make sure customer-specific programs, guidelines, and policies are communicated and followed.

• Regularly evaluate a partner's sales performance and develop strategies to sustain successes and improve deficiencies.

• Keeps management updated about the partners’ strategic plans and goal progression.

• Perform other duties as assigned to the East Coast to help support AGB’s larger visions as well. 

WHAT YOU BRING…

• At least 5 years of sales experience with a demonstrated record of creating, maintaining, and growing outstanding client relationships.

• Experience leading and managing a team of brand representatives.

• Mattress and Bedding experience a huge plus, along with industry relationships, especially on the East Coast. 

• Possess strong research, writing, editing and client interaction skills

• Ability to effectively prioritize in a fast-paced environment and meet deadlines.

• Organized, self-motivated, with a proactive approach to managing and executing projects.

• Ability to use independent judgment, analyze information, and formulate recommendations to solve problems.

• A passion for the foundations and core beliefs in Avocado as the leader in certified organic and sustainable products.

PHYSICAL REQUIREMENTS

• Stationary position: Must be able to remain stationary 50% of the time.

• Move: This role involves moving throughout the office to meet with different team members, as well as around the retail spaces, other offices, etc.

• Operate:  Constantly operates a computer and other office machines such as printers and tablets.

• Communicate: This role frequently communicates with other team members to update on the status of a task.

• Travel: this role involves travelling to different locations.

WHAT WE OFFER YOU

• Medical (HMO, PPO, HSA), Dental, Vision

• 100% Employer Paid Life Insurance

• 401(k) with employer match

• PTO

• Volunteer days 

• Employee Purchase Program

• Profit Sharing Bonus Plan

• Training and Tools to be successful along with a strong partnership from your peers and leaders

• Wellness Program

• Referral Bonus

• Opportunity to grow

WHY WORK AT AVOCADO GREEN BRANDS?

• Be part of the change | work at an emerging company that is on the mission to increase sustainable and clean products.

• Culture | be part of a fun, collaborative and passionate team.

ONLY FOR JOB POSTING

Thank you very much for your interest in working for Avocado Green Brands. We appreciate your time and review each and every resume that is submitted. You will receive an email within 24 hours that confirms your application has been accepted by our applicant tracking system. If you are selected to participate in the interview process, you will receive an email within two weeks from our Talent Acquisition department.
 

Avocado Green Brands is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Thank you very much for your interest in working for Avocado Green Brands. We appreciate your time and review each and every resume that is submitted. You will receive an email within 24 hours that confirms your application has been accepted by our applicant tracking system. If you are selected to participate in the interview process, you will receive an email within two weeks from our Talent Acquisition department.

Avocado Green Brands is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.