The Sales Application Engineer II will provide solutions to architects, specifying engineers, and mechanical contractors in the design and installation of product systems; In addition, provide application sizing and design solutions to internal and external sales/service staff.
This position will serve Rheem North America customers from a home-based office. The selected candidate should be prepared for the possibility of 25% travel.
Responsibilities
- Provide product application sizing and design solutions to internal and external engineering, sales and service staff, sales reps, distributors, and business owners
- Define Electronic Controls solutions for commercial business segments with controls and system design, field specifications, installation, and ROI analysis.
- Provide direct technical support and problem solving to building owners and contractors.
- Be a part of the engineering team (internal and/or external) responsible for developing the electronic controls (hardware, software, and algorithms) for the product and support integration of various communication protocols.
- Research and interpret, with respect to product, code and regulations (C&Rs) requirements for national, state, and local C&Rs, and provide guidance to internal and external customers related to the impacts of applicable C&Rs on the design and application of systems.
- Perform competitive teardowns and evaluations on 3rd party controllers.
- Provide support in the control system/application design, installation, commissioning and troubleshooting of controls and major system components such as controls, sensors, compressors, motors, etc.
- Provide support with creation of project quotes showing relevant specifications, complete with sizing information, electrical, vent and refrigerant line diagrams and install solutions, including accessories
- Provide expertise for diagnosing and resolving controls, installation, and application challenges in the field
- Create technical support documents for products and maintain the technical documents on the web
- Work with Training team to make sure that training materials are relevant and updated
- Work with mechanical contractors, building engineers, and controls technicians to integrate new equipment into existing or new facilities.
- Help support and maintain electronic and technical application manuals/documents for Rheem commercial products.
- Help support controls roadmaps for Rheem products.
- Assist with the development of content for, and conduct, sales & application training presentations for a variety of internal and external customers.
- Support the specification and development of new products/accessories
- May, at times, be needed to examine building layouts, electrical schematics, refrigerants, and venting systems to anticipate potential difficulties with operation.
- Other duties as assigned.
Qualifications
- Bachelor’s Degree in Engineering or related field
- 3+ years of application engineering experience.
- Experience in specifying and selecting specific product technologies for building applications
- Experience working with sales or external customers
- Ability to find technical solutions to problems and articulate them in written communication (drawings/ specs/ description/ reports)
- Excellent attention to detail – high level of accuracy is of critical importance
- Ability to multi-task
- Excellent analytical skills
- Strong organizational skills
HOW TO STAND OUT:
As a leader at Rheem, how you achieve results is as important as the results you achieve. While LEADING SELF, you will be expected to demonstrate the following competencies and behaviors:
Equivalent combination of education, experience, and skills may supplement above minimum job requirements.
The pay scale for this position $75,600 - $130,680. Please note all pay ranges are broadly stated and any final offer is dependent on factors such as location, direct experience, market guidance and internal equity, among other qualifying criteria.
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At Rheem, we engineer products for life. For home life. For work life. For the life of the planet we all share. Backed by over 100 years of expertise, we’re passionate about product innovation and boldly committed to sustainability. Our full line of global air and water solutions deliver reliable performance, comfort and energy savings for residential and commercial applications worldwide. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem and help shape the future of products that impact lives—every day.
Our Behavior Based Values set us apart:
- Listening to Understand – Open mind, learning from others, accepting feedback, embracing the objective
- Contributing Respectfully - Sharing opinions, valuing ideas, sharing opposing perspectives with respect
- Thinking Creatively – Applying creativity, seeking improvements, understanding from the customers’ lens
- Acting with Responsibility – Owning decisions and actions, acting with integrity, embracing accountability
Rheem is an Equal Opportunity Employer. Rheem encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The job description above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Equivalent combination of education, experience, and skills may supplement above minimum job requirements.
For U.S. Based jobs, please note that Rheem is unable to hire candidates to be employed in the following states: Alaska, District of Columbia, Hawaii, Idaho, Mississippi, Montana, New Mexico, North Dakota, or Vermont.
Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.
— Sarah J.
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Marketing Manager
★★★★★
Verified
