Risk Consultant II

 Aon is looking for a Senior Casualty Claims Consultant

We currently have a great career opportunity for a Casualty Claims Risk Consultant. It is the responsibility of the Casualty Claims Risk Consultant to deliver tactical, client specific, casualty claims services on assigned accounts in support of Aon’s core brokerage services.  This position is for a workers’ compensation professional; however, experience with auto and general liability, is a plus.

Work Style: Virtual work from Home.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

The general role of our Casualty Claims Risk Consultant is to:

• Identify client exposures and provide customized casualty consulting services for clients to help them reduce their Total Cost of Risk.
• Ensuring the highest level of service from claims administrator(s) and carrier partners.
• Improve client claim outcomes by examining and analyzing key elements and related costs of their claims programs and build best practice-oriented approaches to claims cost containment.
• Introduce appropriate Aon resources and provide project management to ensure commitments are met and results are achieved.
• Establish project plans and budgets.
• May require limited involvement in business development opportunities as dictated by geographic needs.

Skills and experience that will lead to success

• Customer service is fundamental: establishing rapport and maintaining positive working relationships with clients, business partners, and colleagues is essential to achieving shared goals and ensuring long-term success.
• Develop strategic client plans and associated budgets.
• Deliver appropriate client services as outlined in the selected service plans as agreed with Account Executive/Client.
• Handle delivery of agreed client services to ensure content quality and timely delivery.
• Meet or exceed assigned billable hours and utilization goals.
• Communicate and collaborate with manager and Account Executives to find opportunities for new business development.
• Adhere to established Best Practices and make recommendations for improvement, when appropriate.
• Maintain knowledge/skills as an insurance professional and possess excellent written and verbal communication skills.
• Provide advocacy on behalf of assigned clients relating to services rendered by carriers and/or TPAs to include the review and revision of account instructions, addressing client service concerns and negotiating applicable renewal pricing and terms.
• Participate in telephonic or in-person claim reviews utilizing proprietary software designed to result in file resolution, documenting claim specific outcomes, action plans, and the appropriateness of reserving where applicable.
• Attend and participate in periodic on-site client meetings regarding service delivery, claim reviews and/or stewardship.
• Utilize standard deliverable products and a specific “Peer Review” process to ensure consistency of services.
• Interact with other Aon Consulting team members, Business Development teams, Leadership, Account Executives, Producers, Brokers, other Aon business units, Markets, and Vendors

Minimum qualifications and requirements

• Proven performer with strong technical knowledge and work experience adjusting or managing workers compensation claims or possess multi-line claims experience with emphasis on casualty lines of coverage. 
• Maintain knowledge/skills as an insurance professional and possess excellent written and verbal communication skills.
• Fluent in Microsoft office suite, particularly Excel, Word and PowerPoint.

Minimum education

• Bachelor’s degree or equivalent relevant experience
• Producer/Broker licensing may be required after hiring

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $140,000 to $165,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data.  The salary may also be adjusted based on applicant’s geographic location.

This position is eligible to participate in one of Aon’s annual incentive plans to receive [an annual discretionary bonus] [production incentives] in addition to base salary.  The amount of any [bonus] [production incentives] varies and is subject to the terms and conditions of the applicable incentive plan.

A summary of all the benefits offered for this position:

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions.  Eligibility for benefits is governed by the applicable plan documents and policies.