RIS Software Quality Assurance & Workflow Analyst

Artificial Intelligence; Advanced Technology; The very best in patient care.  With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience.  When you join RadNet as an RIS Software Quality Assurance & Workflow Analyst, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

• Develop and maintain a comprehensive list of feature requests for RadNet, ensuring regular communication of this agenda with RadNet Operations.
• Stay informed about current system developments, conducting analyses to identify opportunities for enhancing current practices.
• Collaborate with colleagues to rigorously test and assist in implementing new features, bug fixes, "go-lives," and software releases.
• Keep Management and Operations informed about new features and corresponding training requirements.
• Attain proficiency in RadNet Applications and systems, contributing to innovative solutions with existing features and promptly resolving system issues as they arise.
• Work closely with Operational Leadership, IT Team, and Developers to document issues and mobilize effective solutions.
• Contribute to developing best practices for creating and analyzing financial data reports.
• Evaluating and calculating procedures associated with financial responsibility.
• Developing tools and software to improve our financial analytics.
• Conducting training sessions for RadNet Management on downline training and communication, encompassing new hires, IT teams, and acquisitions as necessary.
• Optimizing workflows and crafting job aids to enhance operational efficiency.
• Effectively communicating information and providing appropriate guidance, consultation, and recommendations to the personnel.
• Regularly monitoring and analyzing the RadNet application and systems, investigating findings, and promptly resolving issues to ensure optimization.
• Analyzing insurance and patient responsibility at the time of accuracy.
• Providing support and coverage for Software Quality Assurance.
• Understanding and articulating support/project requests for efficient handling and resolution.

If You Are:

• Exercise sound judgement and an ability to remain professional in all situations.
• You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
• You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.

To Ensure Success in This Role, You Must Have:

• College education or work experience in a related field is preferred
• Proficient in Microsoft Office
• Must have SQL experience
• Software quality assurance experience required
• Preferred experience in Salesforce
• Excellent analytical, problem-solving, and decision-making skills
• Excellent written and verbal communication skills
• Must be meticulous and self-motivated
• Problem-solving skills are a must
• Familiarity with medical terminology is preferred
• Able to exercise a high degree of initiative, judgment, discretion, and decision-making to achieve department and organizational objectives
• Strong interpersonal skills

We Offer:

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars
• 401(k) Employer Match
• Free services at any of our imaging centers for you and your immediate family.

Pay Range: $60,000.00 - $80,000.00 per year