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User Research International

Research Assistant (Contract)

Posted an hour ago
United States
$20 - $25 per hour
2-5 years experience
user-experience assistant market-research communication feedback testing
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AI Summary

Facilitate and moderate user research sessions to gather behavioral insights that influence product design and UX strategy. Manage session logistics, including participant guidance, data labeling, and ensuring high-quality recording standards.

About the Role
User Research International is partnering with a pioneering, technology company currently building next generational HCI platforms.

As a UX Research Assistant, you will play a critical role in bridging the gap between product innovation and real human experience. You will facilitate and moderate user research sessions to uncover deep behavioral insights. Your findings will directly influence product design, feature development, and UX strategy.

Pay Range: $20-25 an hour
Location: Remote
Position Type: Contract

Key Responsibilities
  • Guide participants through approved scripts and prompts.
  • Confirm consent, check equipment, and monitor recording quality.
  • Verify uploads, update session trackers, and flag technical or data quality issues.
  • Between sessions, label data and rate recordings or model responses using established guidelines.
  • Follow participant privacy requirements and reliably cover your assigned shift. Recording sessions take priority over other tasks.
  • Build Rapport: Create a welcoming, neutral, and engaging environment for participants to ensure authentic feedback.
Qualifications & Requirements
  • Experience: 2+ years of professional experience in UX research, qualitative moderation, user testing, or human factors engineering.
  • Moderation Expertise: Demonstrated skill in neutral facilitation, active listening, and adaptive probing during live user sessions.
  • Methodological Knowledge: Strong understanding of qualitative research methodologies, usability testing frameworks, and study design.
  • Communication Skills: Exceptional verbal and written communication skills, with the ability to distill complex user feedback into clear, prioritized recommendations for cross-functional teams.
  • Technical Fluency: Familiarity with modern remote user research and testing platforms (e.g., Slack, Zoom, or Qualtrics).
  • Adaptability: Comfortable working in a fast-paced, high-ambiguity environment where priorities and product iterations move quickly.
Benefits:
  • Employer-paid Health/Vision/Dental
  • 401(k)
  • Paid time off
  • Paid holidays
ABOUT US 
User Research International is a User Experience (UX) consulting research company specializing in usability testing and market research based in Kirkland, Washington. We work with some of the most recognized brands on some of the most cutting-edge technologies, and we help our clients build in-depth understanding of their customers’ needs. Our culture is collaborative and we equally value people skills and technical skills. We work in a fast-paced environment with quick turn around and rich variety. Our team is passionate about enabling our clients to make their products and services more usable and accessible. 
 
EQUAL OPPORTUNITY EMPLOYER: User Research values diversity and seeks to offer a safe, respectful, enjoyable workplace for all people. User Research International provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, color, national origin, caste, sex, sexual orientation, gender identity or expression, pregnancy, age, genetic information, disability, or veteran/military status. 
 
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