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Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Role Description
Conduct qualitative and quantitative research, including market analysis, competitive benchmarking, and internal data evaluation to support business strategies.
Gather, organize, and analyze data from multiple sources, synthesizing findings into clear, actionable insights.
Assist in planning and coordinating research initiatives, including timelines, deliverables, and stakeholder collaboration.
Prepare reports, presentations, and summaries that communicate key insights and support strategic decision-making.
Maintain accurate and organized research documentation, including data sources, methodologies, and outputs.
Track progress of ongoing research efforts and ensure alignment with defined objectives and timelines.
Collaborate with cross-functional teams to gather inputs, validate findings, and ensure research reflects organizational priorities.
Support the development and implementation of research methodologies, frameworks, and best practices.
Identify trends, risks, and opportunities through data analysis and proactively communicate findings.
Support strategic and operational projects as needed.
Behaviors and Competencies
Organization: Can maintain structured research files, data sets, and documentation for easy retrieval and reference.
Time Management: Can prioritize multiple research tasks and consistently meet deadlines.
Communication: Can synthesize complex information into clear, concise outputs for business audiences.
Collaboration: Works effectively with cross-functional teams to ensure alignment and accuracy.
Problem-Solving: Demonstrates analytical thinking to interpret data and identify insights.
Detail-Oriented: Ensures accuracy and integrity of research, data, and reporting.
Adaptability: Responds effectively to shifting priorities and evolving business needs.
Follow-Through: Takes ownership of assigned work and delivers complete, high-quality outputs.
Documentation: Produces clear, structured reports and maintains organized records.
Multi-Tasking: Can manage multiple priorities in a fast-paced environment.
Skill Level Requirements
Strong analytical and critical thinking skills
Ability to synthesize complex data into actionable insights
Ability to manage multiple priorities independently
Effective written and verbal communication skills
Proficient with Microsoft Office products (Excel, PowerPoint, Word)
Preferred Qualifications
Experience with data analysis, market research, or business intelligence
Familiarity with data visualization tools (e.g., Power BI)
Exposure to strategic projects or cross-functional initiatives
Knowledge of research methodologies, reporting frameworks, or analytics tools
Other Requirements
Bachelor’s Degree in Business, Analytics, Economics, Global Affairs, or related field required
1–3 years of experience in research, analytics, consulting, or a similar role
Strong attention to detail and ability to handle sensitive/confidential information
Ability to operate in a fast-paced, high-visibility environment
Travel may be required based on business needs
The estimated annual pay range for this position is $45,000 - $50,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
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