Remote Pharmacy Technician
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AI Summary
Assist Medicare members with rejected pharmacy claims and process prior authorizations in coordination with providers. Manage escalated service issues, conduct outbound service calls for adherence, and maintain compliance with quality standards.
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
We’re Hiring: Remote Pharmacy Technicians Full-Time
📍 Must reside in OH, NC, SC, GA, FL, or VA
💻 Remote | 📈 Growth Opportunities
Are you a licensed pharmacy technician with retail experience looking for a career beyond the counter? Want to use your skills to actually make a difference in the lives of Medicare members—all from the comfort of home?
PSyn, Inc., a pharmacist-led managed care consulting firm, is expanding our operations and we’re looking for full-time Pharmacy Technicians to join our high-performing remote team.
💼 What You’ll Do:
- Assist Medicare members with rejected pharmacy claims
- Work directly with providers and pharmacies to process prior authorizations
- Complete outbound service calls for adherence and refill reminders
- Manage escalated service issues and ensure accurate resolution
- Document workflows and maintain compliance with quality standards
- Thrive in a fast-paced virtual call center environment
✅ What You Bring:
- Registered or Certified Pharmacy Technician (required)
- 2+ years retail pharmacy experience (required)
- 2+ years customer service experience (required)
- High attention to detail, problem-solving skills, excellent customer service skills, and empathy
- Comfortable with Microsoft Word, Excel, and virtual workflows
- Managed care or PBM experience is a plus, but not required
- Bilingual (English/Spanish) is a plus
Work Environment Requirements:
As a fully remote position, team members must have a dedicated, distraction-free workspace in their home that supports focused work and protects member privacy. Because this role involves handling sensitive health information (PHI) and conducting member calls:
- Your work area must be separate from common living spaces, such as kitchens or living rooms.
- If children or dependents are present during work hours, appropriate childcare arrangements (e.g., daycare or school) must be in place.
- Headsets and a secure internet connection are required to ensure professional and confidential communication.
What We Offer:
Fully Remote Work Environment
- 17 Days of PTO per year (after 90-days of employment)
- Paid Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, and Christmas Day
- Health Insurance Support: Up to $300/month plus a $500 bonus every 6 months
- 401(k) Matching: 3.5% after 6 months, with a 2-year vesting period
- Clear path for career advancement into Team Lead, Supervisor, and Program Manager roles
- Mission-driven culture and supportive leadership
📅 Schedule:
- Full-Time Roles Monday - Friday 9am-6pm
📍Important:
To be considered, you must reside in one of the following states:
- Ohio,
- North Carolina,
- South Carolina,
- Georgia,
- Florida
- Virginia
📝 Apply today and join a team where your voice matters and your skills are valued. Help us make prescription drug benefits simpler and more accessible—one member at a time.
Salary: $14.00 - $21.00 per hour based on experience
Work Location: Remote
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