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Grace Mar Services Inc

Remote Licensed Insurance Agent Trainee

Posted 41 minutes ago
Worldwide
$21 per hour
0-2 years experience
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AI Summary

You will handle incoming customer communications regarding account information, coverage, and service inquiries. Additionally, you will conduct research to resolve complex customer issues and provide exceptional service.

This is a remote position.

Do you have a passion for helping others and giving them peace of mind? You’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.


During a Typical Day, You’ll.   Answer incoming calls and communications from customers and members regarding account information, member profiles, coverage, and service-related inquiriesConduct research to provide answers for customers to resolve their issues




Requirements

YOU MUST BECOME A LICENSED INSURANCE AGENT! Your recruiter will provide you with the details. 

6 months or more of customer services experience
High school diploma or equivalent
Recognize, apply and explain your product or service knowledge
Computer experience
High speed internet connection (>25mbps). A hardwired connection to your home router is required.
A quiet, private place in your home where you can work without background noise (trust us, you’ll appreciate the quiet)

Benefits

Supportive of your career and professional development

An inclusive culture and community minded organization where giving back is encouraged

A global team of curious lifelong learners guided by our company values

Base wage per hour plus performance bonus opportunities
and we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.


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