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AI Summary

The Remote Client Representative conducts virtual consultations to help families understand their benefits and coverage options. They are responsible for building long-term client relationships, maintaining accurate records, and providing ongoing customer support.

Company: AO
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)

Build a Career with Purpose, Flexibility & Unlimited Growth

Are you looking for more than just a job? Do you want a career where your success is determined by your effort, your growth is supported through mentorship, and your work makes a meaningful difference?

AO is seeking motivated, service-oriented professionals to join our growing team as Remote Client Representatives. In this role, you'll help working families understand their available benefits while building long-term client relationships—all from the comfort of your home.

Our mission is simple:

Protect every child and serve all working people.

As our organization continues to grow, we're looking for individuals who are ready to learn, grow, and build a rewarding long-term career in a supportive remote environment.

No prior insurance experience is required. We provide comprehensive training, mentorship, and ongoing support.


What You'll Do

As a Remote Client Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.

Client Support Responsibilities

  • Conduct virtual consultations through Zoom and phone appointments

  • Answer questions regarding available benefits and coverage options

  • Review existing policies and explain available solutions

  • Assist clients with enrollment paperwork and benefit updates

  • Provide ongoing customer service and follow-up support

  • Build strong, long-term client relationships

  • Maintain accurate client records and documentation

Professional Development

  • Participate in virtual training and mentorship programs

  • Attend leadership development workshops

  • Collaborate with a supportive remote team

  • Continue developing communication, customer service, and leadership skills

  • Learn industry products, systems, and best practices


What We're Looking For

Successful candidates typically possess:

  • Excellent written and verbal communication skills

  • Positive attitude and professional demeanor

  • Strong customer service and relationship-building abilities

  • Self-motivation and personal accountability

  • Attention to detail and organizational skills

  • Problem-solving and critical-thinking abilities

  • Ability to work independently in a remote environment

  • Desire to learn, grow, and take ownership of results

Helpful Experience (Not Required)

Experience in the following areas is beneficial:

  • Customer Service

  • Client Relations

  • Retail

  • Hospitality

  • Healthcare

  • Sales

  • Administrative Support

  • Account Management

No prior insurance experience is required.

We provide complete training and ongoing mentorship to help you succeed.


What We Offer

100% Remote Flexibility

  • Work from anywhere within the United States

  • Flexible scheduling options

  • No commuting

  • Supportive virtual work environment

Qualified Client Opportunities

  • Connect with clients who have requested information

  • Focus on building relationships and providing exceptional service

  • No cold calling required

Weekly Pay & Performance Bonuses

  • Weekly compensation

  • Performance incentives

  • Leadership bonuses

  • Recognition programs

Long-Term Income Potential

  • Residual income opportunities through client renewals

  • Performance-based advancement

  • Leadership development pathways

Comprehensive Training & Mentorship

  • Structured onboarding

  • Weekly virtual coaching

  • Leadership mentoring

  • Ongoing professional development

Additional Benefits

  • Company-provided life insurance

  • Medical reimbursement program for qualifying representatives

  • Union-supported work environment

  • Modern virtual tools and technology

  • Leadership conferences and company-sponsored incentive trips


Why Join AO?

At AO, your success is determined by:

  • Your effort and consistency

  • Your willingness to learn and grow

  • Your commitment to serving clients

  • Your ability to build lasting relationships

Here, you'll have the opportunity to:

  • Build a rewarding long-term career

  • Advance based on performance—not seniority

  • Develop leadership skills through mentorship

  • Work remotely with flexibility and support

  • Make a meaningful difference in the lives of working families


Requirements

  • Must be at least 18 years of age

  • Must be legally authorized to work in the United States

  • Must be physically located within the United States

  • Computer or laptop

  • Reliable high-speed internet connection

  • Webcam and microphone capability

  • Quiet, professional workspace


Interview Process

Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.

All interviews are conducted virtually through Zoom for convenience and accessibility.


Ready to Build Your Future?

If you're ready to build a flexible remote career with purpose, professional growth, and long-term opportunity, we'd love to hear from you.

Apply today and discover how far your ambition can take you with AO.

Help Families. Build Relationships. Grow Your Career. 🚀

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