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The Remote Benefits Representative will meet virtually with clients to explain insurance coverage options, assist with enrollment, and provide ongoing customer service. They are responsible for building professional relationships, conducting needs assessments, and maintaining accurate digital client records.
Remote Benefits Representative | Entry-Level Customer Service & Sales | Work From Home | Weekly Pay
AO Globe Life | 100% Remote | U.S.-Based Applicants | Entry Level | Flexible Schedule | Training & Mentorship Provided
Work Arrangement: 100% Remote / Work From Home
Location: United States
Experience: Entry Level | No Insurance Experience Required
Schedule: Flexible | Full-Time Career Opportunity
Compensation: Weekly Commission-Based Pay | Performance Bonuses | Renewal Income
Training: Virtual Training | Licensing Guidance | One-on-One Mentorship
Looking for a work-from-home career where you can help people, develop professional skills, increase your earning potential, and create opportunities for long-term advancement?
AO Globe Life is expanding our virtual team and seeking motivated, people-focused professionals to join us as Remote Benefits Representatives.
In this role, you’ll meet virtually with individuals and families interested in learning more about available benefits. You’ll answer questions, explain coverage options, assist with enrollment, provide continued customer service, and help clients make informed decisions about their financial protection.
This opportunity combines:
Whether you’re:
Entering the professional workforce
Changing industries
Returning to work
Transitioning from an in-person job to remote work
Looking for greater flexibility
Interested in a career with advancement potential
…previous insurance experience is not required.
We provide structured training, licensing guidance, qualified client opportunities, mentorship, coaching, and ongoing professional development.
✔ 100% Remote / Work From Home
✔ Entry Level – No Insurance Experience Required
✔ Qualified Client Opportunities Provided
✔ No Traditional Cold Calling
✔ No Lead Purchasing Required
✔ Weekly Commission-Based Pay
✔ Performance Bonuses
✔ Uncapped Commission Potential
✔ Renewal & Residual Income Opportunities
✔ Flexible Scheduling
✔ One-on-One Mentorship
✔ Leadership & Career Advancement
As a Remote Benefits Representative, you’ll help create a professional, educational, and supportive experience for prospective and existing clients.
Your responsibilities may include:
Meet with clients through scheduled Zoom and phone appointments
Connect with individuals and families interested in benefit information
Ask questions to understand each client’s needs and priorities
Listen carefully to concerns and questions
Build professional client relationships
Deliver a personalized and respectful virtual experience
Maintain consistent follow-up and communication
Once appropriately licensed, you may:
Explain available life insurance options
Review accident and supplemental health benefit options
Answer questions regarding available coverage
Help clients understand policy features and choices
Compare available benefit options
Provide personalized, needs-focused recommendations
Assist eligible clients with applications
Guide clients through enrollment
Explain required documentation
Complete applicable digital records accurately
Client relationships can continue beyond the initial enrollment.
You may also:
Conduct applicable policy reviews
Assist with beneficiary updates
Answer general policy and coverage questions
Provide ongoing client follow-up
Help direct clients through applicable claims-support procedures
Maintain accurate digital client records
Update documentation when appropriate
Follow company procedures and applicable state requirements
Spend more of your time helping people and less time searching for random prospects.
Representatives have access to qualified client opportunities, including individuals and families who have requested or expressed interest in receiving information regarding available benefits.
The client process focuses on:
This allows you to focus on meaningful client conversations rather than relying solely on traditional cold prospecting.
AO Globe Life works with individuals and families, including members of labor unions, veterans, associations, and other working households.
Clients may be seeking information regarding:
Supplemental life insurance
Accident protection
Supplemental health benefits
Family financial protection
Benefit enrollment
Existing coverage reviews
Beneficiary updates
Continued policy support
Your responsibility is to make the process easier to understand while providing a professional and positive client experience.
This is a commission-based independent contractor opportunity, not a guaranteed hourly or salaried customer-service position.
Compensation opportunities may include:
Weekly commission payments
Performance-based bonuses
Renewal income
Residual income opportunities
Leadership compensation for qualifying representatives
Recognition incentives
Additional performance-based rewards
Your commission production is not restricted by a predetermined hourly wage.
Earning potential is influenced by factors such as:
Activity
Client appointments
Consistency
Production
Client enrollments
Performance
Individual results
For individuals who enjoy measurable goals and a performance-based environment, this structure creates the opportunity to directly influence income through activity and results.
Build your career from home without a daily commute.
Your workday may include:
Zoom client consultations
Phone appointments
Online applications
Digital enrollment systems
Client follow-up
Virtual training
One-on-one mentorship
Team meetings
Coaching
Professional-development sessions
You’ll need:
Reliable computer or laptop
Reliable high-speed internet
Webcam
Microphone
Quiet, professional home workspace
You’ll have opportunities to organize your schedule around personal and professional responsibilities while maintaining the availability needed for client appointments, training, and follow-up.
This opportunity may appeal to individuals who value:
Work-from-home flexibility
Greater control over their schedule
Independent work
Performance-based growth
Professional development
Long-term advancement opportunities
Previous insurance experience is not required.
Training and professional development may include:
Structured virtual onboarding
State insurance licensing guidance
Product and benefits education
Customer-service training
Communication development
Active-listening skills
Client relationship training
Consultative sales development
Needs-analysis techniques
Virtual presentation skills
Enrollment systems and procedures
One-on-one mentorship
Weekly coaching
Leadership development
Ongoing professional education
You’ll have opportunities to develop transferable skills in:
You do not need to already hold an insurance license when you apply.
Because this role involves discussing and enrolling clients in insurance products, representatives must obtain the appropriate state Life & Health Insurance License before conducting activities that require licensure.
Applicants should be willing and able to complete the required licensing process.
Looking for more than another entry-level position?
Representatives who demonstrate strong performance, consistency, professionalism, initiative, and leadership ability may have opportunities to take on additional responsibilities.
A potential development path may include:
As you grow, you may have opportunities to develop experience in:
Client relationship management
Coaching
Mentorship
Training
Recruiting
Team development
Performance accountability
Business development
Leadership
Leadership opportunities are earned and are not guaranteed.
Eligible and qualifying representatives may have access to:
Medical insurance reimbursement opportunities
Company-supported life insurance
Accidental Death Benefit coverage
Renewal and residual income opportunities
One-on-one mentorship
Professional coaching
Leadership-development programs
OPEIU Local 277 representation where applicable
Virtual business technology and resources
Eligibility, qualification periods, production requirements, and other applicable conditions may apply.
Strong performance may also create opportunities to qualify for:
Performance bonuses
Achievement awards
Team recognition
Leadership conferences
Professional-development events
Company-sponsored incentive travel
Performance contests
Additional advancement opportunities
You may be a strong fit if you’re:
Friendly and comfortable communicating with people
A strong verbal and written communicator
An active listener
Customer-focused
Service-oriented
Professional and dependable
Self-motivated
Personally accountable
Goal-oriented
Organized
Comfortable managing your own schedule
Comfortable learning technology
Able to work independently from home
Comfortable using Zoom and web-based applications
Coachable and receptive to feedback
Motivated by measurable results
Interested in professional development
Comfortable working in a commission-based environment
Previous experience in any of these areas may transfer especially well:
Customer Service • Client Services • Member Services • Call Centers • Retail • Hospitality • Healthcare • Banking • Financial Services • Education • Administrative Support • Military Service • Recruiting • Account Management • Sales
Entry-level applicants, career changers, recent graduates, veterans, individuals returning to the workforce, and experienced customer-service professionals are encouraged to apply.
We value communication skills, integrity, professionalism, work ethic, coachability, and willingness to learn.
AO operates within the American Income Division of Globe Life and focuses on helping individuals and working families understand supplemental financial-protection options available to them.
Representatives work virtually with clients while remaining connected to mentors, teammates, and leadership through online training, coaching, technology, and professional development.
Our organization emphasizes:
Client service
Professional growth
Mentorship
Integrity
Long-term relationships
Leadership development
Performance-based advancement
Applicants must:
Be at least 18 years of age
Be physically located within the United States
Be legally authorized to work in the United States
Have access to a reliable computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional workspace
Be comfortable communicating through Zoom and phone
Be comfortable learning web-based technology
Be willing to participate in required training and professional development
Be willing and able to obtain the appropriate state Life & Health Insurance License
Our hiring process is completed virtually.
Qualified applicants will first receive a career overview covering:
Position Responsibilities • Day-to-Day Activities • Customer Service Expectations • Commission-Based Compensation • Licensing Requirements • Training & Mentorship • Qualified Client Opportunities • Professional Support • Career Advancement
Candidates interested in continuing after reviewing the opportunity will then have the opportunity to participate in a live Zoom interview with our hiring team.
If you’re looking for an entry-level work-from-home career where you can help families, receive comprehensive training and mentorship, develop valuable professional skills, and create opportunities for long-term earning and leadership growth based on your performance, we’d like to hear from you.
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