Registration Specialist (Remote)

Who We Are

Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. 

We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission’s Gold Seal of Approval and has maintained that accreditation every year since inception.

We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com to check us out.

The Opportunity

We are seeking an experienced and detail-oriented Patient Registration Specialist. The Patient Registration Specialist will support the team by accurately capturing patient demographic data and insurance coverage details to ensure correct insurance billing. This role requires a strong understanding of healthcare eligibility processes and insurance verification protocols throughout the assignment.

What You'll Do

• Perform comprehensive patient registration, including obtaining accurate demographic and insurance information from multiple Electronic Medical Record (EMR) systems and entering this info into Access TeleCare’s billing system 
• Verify insurance eligibility and coverage benefits using payer portals, phone calls, and real-time eligibility tools
• Identify and resolve issues related to insurance eligibility, including coordination of benefits and out-of-network policies
• Escalate complex coverage or registration issues to management or the billing department as needed
• Maintain compliance with HIPAA and all regulatory guidelines regarding patient data and insurance handling
• Other duties as assigned

What You'll Bring

• High school diploma required
• A minimum of 1-2 years’ experience in Revenue Cycle, Registration and Medical Billing
• Solid understanding of registration and billing
• Knowledge of medical terminology, anatomy, and physiology
• Must also have a focus on regulatory and billing requirements
• Ability to maintain confidentiality
• Strong communications skills (written and oral) as well as demonstrate the ability to work effectively across departments
• Demonstrated proficiency with Microsoft office programs (Excel, Word, and PowerPoint) communication, and collaboration tools in various operating systems
• Ability to work effectively under deadlines and self-manage multiple projects simultaneously
• Strong analytical, organizational, and time management skills
• Flexibility, detail-oriented, and adaptability in a fast-paced environment 
• Ability to thrive in a high growth, fast-paced organization and 100% Remote based environment 
• Must be able to remain in a stationary position 50% of the time
  

• 100% Remote Work
• Health Insurance (Medical, Dental, Vision)
• Comprehensive benefits — health, dental, vision, life, and 401(k)
• Paid Time Off, Sick Leave, and wellness days — we value performance and balance
• Culture of ownership, transparency, and results — where the best ideas rise
• Directly impact patient access nationwide 

About our recruitment process:
If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 3 interviews via Zoom. 

Access TeleCare, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, marital status, national origin, disability, protected veteran status, race, religion, sex, or any other characteristic protected by applicable laws, regulations, and ordinances.