The RN Case Manager facilitates the patient referral process and serves as a consistent resource for patients navigating therapy barriers. They provide clinical education regarding treatments, insurance coverage, and side effects while ensuring compliance with manufacturer and regulatory standards.
RN Nurse Case Manager – ConnectMed360
Full-Time | Starting at $86,000 and up, depending on experience, plus bonus opportunities
Schedule: Monday–Friday, 9:30 AM–6 PM MST, shifting to 8:30 AM-5 PM MST, in spring/summer
Remote Work available.
ConnectMed360 is a unique model creating customized patient support programs that connect manufacturers, providers, and patients to simplify the patient journey and deliver specialty medications and coordinated care quickly.
A career with us is more than just a job. It's an opportunity to connect and care for our patients, providers, communities and each other. We attract extraordinary people who have a strong desire to live our mission - to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion.
We succeed when you do, and our company and management team work hard to foster an environment that provides you with opportunities for both professional and personal growth.
We offer a variety of benefits including:
Medical; Dental; Vision
401k opportunity
Paid Time Off and Paid Holidays
Tuition Reimbursement
Company paid benefits – life insurance; and short and long-term disability
Registered Nurse Case Manager Summary:
The RN Case Manager Ensures the timely and accurate handling of the program’s referral process from start to finish for the program and thoroughly serving all other patient/doctor needs while providing exceptional customer service. The RN Case Manager is also responsible for contact with program patients and assessing any barriers that may be present for successful initiation and completion of therapy. The Registered Nurse (RN) Case Manager will play an active role with each patient from the first point of patient program enrollment and throughout treatment to facilitate a timely and successful patient experience.
Registered Nurse Case Manager Major Responsibilities:
Serve as a consistent resource throughout the continuum of program services, which includes identifying barriers to therapy and helping the patient understand and navigate such barriers.
Serve as an educator who possesses knowledge and practical experience about clinical treatments and the strong emotions and financial implications associated with a new diagnosis, living with a chronic medical condition or life-threatening condition.
Support patients by providing them with information and education about:
calling and working with the patient’s insurance payer to determine coverage benefits, anticipated out-of-pocket costs associated with their therapy and resources for financial assistance, where applicable based upon needs communicated by the patient
their prescribed therapy and course of treatment, what to expect known side effects per manufacturer product information, and support to help better manage the stress involved in their diagnosis.
proper administration and dosing of prescribed therapy
Empower the patient to participate in their personal care process by triaging the patient to support for other non-program needs such as social or other intervention programs.
Reporting of Adverse Events/ Product Complaint received in accordance with SOP and good manufacturer practices
Other duties as assigned by management
Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
RN Case Manager Position Qualifications:
Education/Learning Experience
Required: Registered Nurse license
Desired: BSN or MSN
Work Experience
Required: : 2-3 Years of nursing experience
Desired: 2-3 Years of Oncology nursing experience
Skills/Knowledge
Required: Nurse Case Manager experience through a patient support program, nursing experience with demonstrated competence in educating and managing patients
Desired: nursing experience with demonstrated competence in educating and managing patients with a cancer diagnosis strongly preferred. Call Center Utilization Management, Case Management or Clinical Trial Experience preferred
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