Regional Sales Manager (PNW)

The Role

The Regional Account Manager is responsible for growing and managing the PNW sales region by developing new business, expanding existing accounts, and optimizing wholesale partnerships across multiple channels. This role drives sales performance through active prospecting, CRM management, data-driven analysis, customer training, and coordinated sampling, events, and trade shows. Serving as a knowledgeable brand ambassador, the Regional Account Manager builds strong relationships through regular account visits, business reviews, and education while representing Smith Teamaker’s values across the region.

Essential Responsibilities

·        Manage and develop the PNW sales region, which includes growing a book of business and developing new business. 

·        Generate leads through direct prospecting. 

·        Expands customer base by working with distribution network. 

·        Manage a CRM of wholesale accounts, including regional & national Food Service partners. 

·        Access sales reports to analyze performance (both channel and customer-specific), optimize product assortments and consult on go-to-market strategy. 

·        Coordinate and lead customer training and presentations, both in-person and virtual. 

·        Coordinate and execute sampling campaigns locally, regionally and nationally. 

·        Enhance relationships by visiting accounts and conduct business reviews. 

·        Take part in regular business reviews and presentations within Smith Teamaker and with wholesale partners. 

·        Create and/or coordinate customer resources, including sales decks, recipe R&D, and educational resources. 

·        Coordinate and lead account visits in OR, WA, CA, ID, AK (25% travel). 

·        Support and attend trade shows and events. 

·        Maintain current product knowledge across Smith’s ever-evolving portfolio and create opportunities for ongoing tea education. 

·        Represent Smith Teamaker’s values and promote positive, courteous communication with both coworkers and customers. 

Required & Desired Experience

·        3+ years of experience in Business Development, account management, B2B sales, or related experience.  

·        3+ years of FOH foodservice experience (experience in specialty coffee or tea is a plus). 

·        Demonstrated success in generating leads and converting them to customers. 

·        Exceptional written and verbal communication and presentation skills. 

·        Communicative and collaborative within a team. 

·        Familiarity with Microsoft Office, NetSuite, Shopify Wholesale, Mailchimp or similar platforms preferred 

Competencies that lend toward success in this role: 

·        Curious 

·        Flexible/agile 

·        Communicative 

·        Professional 

·        Self-starter 

·        Problem solver and solution-minded 

·        Ownership mindset 

Location & Travel

·        Preferred location will be Portland, OR.

·        This role can work in the Smith headquarters and/or remotely

·        Estimated 25-50%, sometimes locally, otherwise within the region (OR, WA, CA, ID, AK) 

Compensation & Benefits

·        This position offers a base (~75%) and performance pay (~25%). Target total comp will be $100K and uncapped.

·        Fully paid medical, vision and dental insurance

·        Paid holidays, PTO, flexible spending account, 401k, neighborhood parking permit

·        Excellent tea selection and lots of high fives

Smith Teamaker provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.