Reg E Specialist

Description

Analyze and resolve claims while ensuring compliance with Regulation E, MasterCard, and ATM network timelines. Assist staff with processing requirements to ensure timely and accurate resolution, while meeting client service expectations. Responsible for processing adjustments to client accounts ensuring they are completed within required timeframes. Responsible for picking up, sorting, posting, and delivering USPS, UPS, and FedEx packages through WW Distribution. Responsible for carrying out specialized research to resolve disputes, including but not limited to, communicating with internal and external clients on more complex issues. Responsible for posting information to various databases, making financial adjustments to client accounts, and producing correspondence to clients, merchants, and network affiliates. Maintain a thorough knowledge of assigned operations and compliance regulations while using analytical and technical skills to perform work effectively. Participate in training and cross-training. Responsible for complying with policies, procedures, security requirements, and government regulations.

Skills

fraud investigation, financial services, microsoft office, financial processes

Top Skills Details

fraud investigation

Additional Skills & Qualifications

H.S. Diploma: required (an equivalent combination of education and experience may be considered) 0 to 2 years of experience in financial service, including knowledge of fraud investigation processes and regulations required Ability to work independently as well as in a team environment. Ability to assess work priorities in order to simultaneously manage critical and deadline-driven projects. Possess excellent verbal and written business communication skills. Effective time management and problem resolution skills. Proven analytical ability to define problems, collect data, establish facts, work with variables in standardized and diverse situations, and draw valid conclusions. Ability to analyze and interpret governmental regulations and procedures. Demonstrated ability to write routine reports and correspondence. Proficient with advanced aspects of Microsoft Office. Able to quickly learn and adapt to new technologies. Knowledge of federal and state laws and regulations relative to electronic transactions and operations.

Experience Level

Intermediate Level

This is a Contract to Hire position based out of Spokane, WA.

The pay range for this position is $19.60 - $25.82/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Sep 9, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.