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The Recruiting Lead supervises a team of driver recruiters to ensure recruitment goals and KPIs are met through effective workflow management and performance coaching. This role also acts as a liaison between management and staff while overseeing compliance, training, and recruitment initiatives.

RECRUITER, LEAD
USX HEADQUARTERS
M-F 0800 - 1700
Position open to remote:  Yes
Grade: ES12
Compensation Range: 0

Who We Are:
Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.

Why U.S. Xpress?
Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!

  • Medical, Dental, and Vision
  • Basic/Supplemental Life
  • Accidental Death/Dismemberment
  • Health Savings Accounts
  • Flexible Savings Accounts
  • Company Paid Holidays
  • Paid Time Off
  • 401k with Employer Matching Contribution
  • Employee Stock Purchase Plan
  • Paid Parental Leave
  • Short Term Incentive Program
  • Employee Assistance Program
  • Pet Insurance

Primary Position Purpose:
The Recruiting Lead serves as the direct supervisor for a team of driver recruiters, overseeing their daily activities and ensuring consistent achievement of key performance indicators (KPIs) and recruitment goals. This role plays a critical part in maintaining high-quality recruitment processes and fostering a collaborative, results-driven team environment. The Recruiting Lead is responsible to recruit and hire qualified driver applicants while leading a team of recruiters to meet and exceed recruiting goals. This role acts as a liaison between the Recruiting Manager and recruiting staff.

Position Functions:
Provide daily oversight of the driver recruiter team, managing workflows such as candidate pipelines, workbaskets, phone queues, courtesy calls, and applicant tracking.
Review and audit driver application files to ensure compliance and quality, offering guidance on eligibility and hiring standards.
Support the onboarding and training of new driver recruiters, as well as ongoing training initiatives for existing team members.
Achieve individual and team recruitment goals by effectively managing performance against established KPIs and metrics.
Act as a liaison between the Recruiting Manager and the recruiter team, ensuring open communication, accountability, and alignment with organizational objectives.
Deliver timely execution of action items and recruiting initiatives.
Lead and support recruitment-related projects and administrative tasks as assigned.
Promote and maintain a positive, high-performance team culture through active engagement and leadership.
Display enthusiasm, motivation, and professionalism in all team interactions and responsibilities.
Partner with recruiting leadership on various strategic and operational initiatives.
Provide coaching and performance management, including development plans, call reviews, performance improvement strategies, and, when necessary, employment separations.
Ensure the recruiting department operates efficiently, effectively, and in a cost-conscious manner.
Collaborate in-person with all levels of the organization to harness collective intelligence of the workforce.
Attend all in-person meetings and trainings on recent developments, goals, and objectives. Participate in such discussions by offering input and advice.
Regularly engage remotely and in-person with customers and potential customers to establish rapport, open communication, and expectations.

What We’re Looking For:
Education
High school diploma or GED equivalent required

Experience
2-5 years of experience in high-volume recruiting required
3+ years of experience in supervising required
Track record of delivering results
Transportation, Logistics, and/or Tech industry experience a plus

Skills & Abilities
Excellent written and verbal communication skills
Ability to interact with personnel in all departments and at all levels
Sound judgment and problem-solving skills
Ability for multi-tasking and time management
Adept at assessing organizational dynamics and managing change
Works quickly and efficiently. Able to test solutions, learn, and iterate quickly
Proactive and pragmatic problem solver
Communicates effectively across multiple mediums

Work Environment / Physical Requirements – Normal office settings.

This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.

This role will remain open until it has been filled.

NA

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