Quotes and Estimating Coordinator for a Fire Solutions Company in Australia (Home Based Part Time)
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AI Summary
The coordinator will manage the end-to-end quotation process, including following up on outstanding quotes and converting approved ones into scheduled jobs. They will also maintain accurate customer records and liaise with the Operations Manager regarding technical requirements and priorities.
• Follow up outstanding defect and sales quotations with clients via phone and email.
• Build strong relationships with customers to maximise quote conversion.
• Respond to customer enquiries relating to quotations and proposed works.
• Record customer feedback and update quotation statuses within company systems.
• Convert approved quotations into jobs for scheduling and delivery.
• Prepare and complete major service quotations using company systems and templates.
• Liaise with the Operations Manager regarding quotation priorities and technical requirements.
• Maintain accurate quotation records and customer information.
• Monitor outstanding quotations and provide regular status updates.
• Assist with improving quotation processes and conversion rates.
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