Quality Control & Testing Lead

Application Deadline: 30 October 2026

Department: Graduates

Employment Type: Permanent - Full Time

Location: Home Spain

Compensation: €35,000 - €60,000 / year

Description

Key Responsibilities

• Review, redesign, and continuously improve the existing QC framework.
• Develop and maintain testing methodologies, review procedures, and control standards.
• Establish QC governance, KPIs, reporting metrics, and escalation processes.
• Ensure quality controls remain aligned with business objectives and regulatory requirements.
• Drive a culture of accountability, consistency, and continuous improvement.

• Perform hands-on QC testing and file reviews across operational processes.
• Execute risk-based testing programmes and ad-hoc reviews.
• Create, maintain, and enhance QC test scripts and testing documentation.
• Validate adherence to policies, procedures, and internal standards.
• Identify control gaps, root causes, and remediation opportunities.

• Produce regular reporting on QC results, trends, root causes, and risk themes.
• Present findings and recommendations to senior stakeholders.
• Monitor corrective actions and verify implementation effectiveness.
• Develop management information and dashboards to support decision-making.

• Analyse testing outcomes to identify recurring issues and process inefficiencies.
• Recommend and implement control enhancements.
• Support process redesign initiatives to improve quality, efficiency, and customer outcomes.
• Leverage automation and technology opportunities where appropriate.

• Partner with operational leaders and subject matter experts to improve quality outcomes.
• Provide guidance on control design and best practices.
• Support training and coaching activities to strengthen quality awareness across teams.

Skills, Knowledge & Expertise

• Experience in Quality Assurance, Quality Control, Testing, Audit, Risk, or Operational Excellence roles.
• Proven experience designing or enhancing quality control frameworks.
• Strong hands-on testing and review experience.
• Experience creating testing scripts, control documentation, and reporting packs.
• Excellent analytical and problem-solving skills.
• Strong stakeholder management and communication skills.
• Ability to operate independently and influence senior leadership.

• Experience within Financial Services, Operations, Compliance, Claims, KYC/AML, or regulated environments.
• Experience with quality metrics, governance frameworks, and process improvement methodologies.
• Knowledge of Lean Six Sigma or similar continuous improvement frameworks.
• Experience with reporting tools such as Power BI, Tableau, or equivalent.
• Internal Audit, Risk Management, or Compliance background.