Quality Assurance Governance Lead
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AI Summary
CTG is seeking a Quality Assurance Governance Lead to support quality assurance governance, compliance, and delivery excellence for our client. This role will focus on defining testing strategies, managing quality documentation, coordinating assessments, and ensuring application services engagements meet established quality standards.
Location: Remote
Duration: 5 months
Duties:
- Develop and maintain Test Strategies for cloud-based products by partnering with technical subject matter experts.
- Lead quality governance activities, including SSD (Start of Standard Development) gate preparation and release readiness reviews.
- Create and maintain Risk Registers, tracking mitigation actions, dependencies, and escalations.
- Develop Support Concept and Release Strategy documentation.
- Coordinate AI Ethics, Telecom, and SPL assessments to support compliance and governance requirements.
- Prepare Test Evaluation Reports (TER) by reviewing test evidence, quality metrics, defects, and release readiness criteria.
- Manage Release Decision evidence packages and approval processes.
- Conduct quality assurance reviews to ensure compliance with Worldwide Quality Assurance/Management Discipline (WWQA/MD) standards.
- Identify quality gaps and provide recommendations to improve project delivery, risk management, and operational processes.
- Partner with project managers, engineering teams, and leadership stakeholders to drive continuous improvement.
Skills:
- Strong experience developing Test Strategies and evaluating testing approaches for cloud-based applications.
- Ability to analyze and validate testing evidence, quality metrics, defects, and release readiness criteria.
- Strong knowledge of quality assurance governance, compliance processes, and delivery standards.
- Excellent stakeholder management and cross-functional collaboration skills.
- Experience with risk facilitation, tracking, and mitigation planning.
- Strong documentation, reporting, and evidence management capabilities.
- Ability to manage approvals, dependencies, and escalations across technical teams.
Experience:
- Experience in quality assurance, governance, application services delivery, or software development environments.
- Experience supporting cloud-based products, testing programs, and release management activities.
- Experience performing quality assessments and providing recommendations to project teams and leadership.
- Proven ability to work with technical SMEs and business stakeholders to improve quality outcomes.
Education:
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field preferred.
- Equivalent professional experience may be considered.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!
The expected base salary for this position ranges from $50.00 to $55.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
About CTG
CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.
Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.
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