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The QA Manager will lead a globally distributed team of 12 engineers to ensure high-quality product releases through effective strategy and process improvement. They are responsible for owning the release readiness process, establishing quality standards, and providing strategic reporting to leadership.
About Huckleberry
At Huckleberry, our purpose is simple yet powerful: to build life-changing products and experiences that help all families unlock everyday magic.
Today, more than 5 million families trust Huckleberry and our app to be their partner through parenthood. Real pediatric expertise works hand-in-hand with data science, AI, and behavioral science to provide support behind-the-scenes that guides every parent through their unique journey.
We believe every family should feel taken care of—which is why we’re growing quickly and expanding our product offerings to help every family thrive.
About the role
We are hiring a QA Manager to champion quality across Huckleberry’s product suite and ensure we deliver smooth, reliable, and delightful experiences to the families who rely on us. This role is central to our mission of taking care of every family; When our app works seamlessly, parents can focus on what matters most!
As our QA Manager, you’ll lead a globally distributed team of 12 QA engineers spanning manual and automation, reporting directly to the CTO. You’ll own the QA function end to end — strategy, staffing, standards, and effectiveness — and you’ll own the call on release readiness as the final quality voice on what ships and when. This is a role for someone who builds quality in from the start.
\nTeam Leadership & Development
Lead and grow a globally distributed team of 12 QA engineers across manual and automated testing
Shape how we scale QA capacity — partner with our outsourcing partner to staff pods, set the quality bar for partner engineers, and build a blended team that operates as one
Build and execute a hiring strategy in line with team and company goals
Establish team performance processes, standards, and documentation
Team development and mentorship through regular one-on-ones, providing feedback, coaching, and performance management
Release Ownership & Quality Risk
Own the go/no-go call on release readiness and be accountable for it
Identify and surface quality risks early in the release cycle so engineering leadership can make informed decisions on scope, prioritization, and timing
Negotiate release trade-offs with product and engineering stakeholders — when quality concerns arise, land an outcome that protects both the release date and the user experience
Drive down post-release defect and hotfix rates; monitor production quality, lead the response when issues land, and close the loop on root causes
Quality Reporting and Strategic Guidance
Provide visibility to C-level on quality coverage, developing and executing plans to ensure efficient and effective test coverage
Work with leadership to establish quality KPIs and drive progress toward goals
Process Improvement
Champion, implement, and drive shift-left quality practices with real world outcomes
Establish quality best practices across the QA team and communicate them to engineering partners
Continuously iterate on QA processes, tools, and automation opportunities to improve testing efficiency and effectiveness
Document testing standards, maintain test case libraries, and ensure clear communication of quality processes across teams
6+ years of total experience within QA
3+ years of QA management experience, including the management of globally distributed teams
Excellent People Management skills with a demonstrated ability to develop team members, manage performance, and build a high-performing culture.
Solution-oriented leader able to manage quality incidents with a level head, focusing on root causes and scalable solutions
Strong communicator able to articulate quality status, risks, and recommendations to both technical and non-technical stakeholders
Mobile QA subject matter expert across manual and automated QA — regression testing, test coverage, and device/OS matrix strategy
Demonstrated ownership of release readiness decisions, including a track record of reducing post-release defects or hotfix frequency
AI-native QA practice — you use AI daily in your own workflow and have shipped production QA processes that depend on it, not pilots
Benefits:
Equity
Unlimited PTO
Health
Vision
Dental
Paid parental leave for primary and secondary caregiver
401k match
Huckleberry Labs is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Huckleberry Labs makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Please note that we are currently only able to hire full-time employees in the following states: CA, DE, GA, IL, MA, MI, NV, NY, OR, TX, WY, and VA.
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