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Would you like to join the leading international intergovernmental organization?
We are seeking a contractor to provide support services for the Legal Advisors Worktop Functional Area System (LAWFAS). SHAPE is the strategic headquarters for Allied Command Operations (ACO). LAWFAS is a critical web-based platform (Microsoft SharePoint) that serves as a central repository for legal knowledge, facilitates collaboration, and connects legal professionals across the NATO community to enhance interoperability and operational readiness.
Responsibilities:
LAWFAS paralegal & administrative support services:
Consolidate, upload, review, and publish documents to LAWFAS. Complete metadata and curate information in line with records management policies.
Provide document search, legal research support, and help desk assistance to LAWFAS users.
Develop templates, business rules, workflows, and reference data. Create and maintain training materials and knowledge resources for new users.
Capture user requirements, produce use cases for functional enhancements, and prepare test scenarios for new developments.
Develop collaboration workflows and workspaces for NATO entities. Archive key documents (letters, agreements) and manage data standards.
LAWFAS technical & administrator services:
Administer the LAWFAS platform (create accounts, reset passwords) and manage the technical publishing workflow.
Update and explore solutions for securing and assuring the integrity of data within LAWFAS.
Analyze and continually improve the usability of the platform. Develop technical solutions in collaboration with NCIA staff.
Manage the archiving process in accordance with the NATO Information Management Policy (NIMP).
Provide Subject Matter Expert (SME) technical support, help desk assistance, and user training.
Support LAWFAS-related meetings and conferences. Coordinate with other departments (e.g., Reprographics) as required.
Essential Qualifications & Experience:
Competency in records and knowledge management and document library curation demonstrated through relevant experience or training.
One year of experience in the last three years in supporting a common document repository and collaborative tool and platform comparable to LAWFAS;
Practical experience in the design, development, implementation, testing and maintenance of a document repository, knowledge management system, or records management system integrating new policies, processes, technology and organization;
Knowledge of Information Computer Technology (ICT), with five years’ ICT experience in a comparable professional setting;
Fluency in English (verbal and written).
Desirable Personal Attributes
The ability to work effectively in a multi-national, multi-cultural environment.
Excellent communication and interpersonal skills.
The ability to liaise effectively with senior military and civilian management.
If you've read the description and feel this role is a great match, we'd love to hear from you! Click "Apply for this job" to be directed to a brief questionnaire. It should only take a few moments to complete, and we'll be in touch promptly if your experience aligns with our needs.
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