Legal Assistant – Non-VAWA Editor

Organization: Alonso & Alonso Attorneys at Law, PLLC
Reports to: Non-VAWA Editor Team Lead, Family-Based
Employment Type: Full-Time Contractor
Location: Remote

About Us

At Alonso & Alonso, we provide personalized attention and services tailored to meet the unique needs of every client. Through client education, consistent updates, thorough case assessments, and customized legal strategies, we help families navigate immigration processes with clarity and care.

Essential Responsibilities and Duties

Packet Preparation & Editing

• Prepare, review, edit, and organize immigration packets and supporting documentation.

• Ensure USCIS forms (the latest version per USCIS), evidence, and supporting documents are accurate, complete, and compliant with firm standards.

• Organize USCIS forms and evidence into a single PDF and verify completion using internal checklists.

• Send finalized packets to print and upload completed packets to firm platforms following labeling standards.

• Review preliminary packets and maintain established editing quality standards.

Client Communication & Documentation Collection

• Collect required or requested documentation and evidence from clients.

• Contact clients by phone, email, or video conference to explain procedural requirements and request documentation.

• Provide professional case updates to clients in Spanish or English as needed.

• Schedule consultations and maintain follow-up communication with clients.

• Document all communication clearly and accurately within internal systems.

Case Management & Systems Use

• Manage and update client profiles and case progress within firm platforms.

• Update Matter/Plan and move cases through workflow stages accurately and on time.

• Review daily emails, calendar events, and assigned tasks.

• Maintain organized digital files and case records.

• Collaborate with legal assistants, editors, attorneys, and support staff to ensure workflow efficiency.

• Participate in team chats, meetings, and daily reporting activities.

Required Qualifications

• Fluent in Spanish and conversational English communication skills.

• Strong written and verbal communication abilities.

• Excellent organizational skills and attention to detail.

• Ability to manage multiple deadlines and priorities simultaneously.

• Proficiency with Microsoft Office, Google Workspace, Adobe, and collaborative communication platforms.

• Ability to communicate professionally and empathetically with clients.

• Strong document management and digital organization skills.

Preferred Qualifications

• Basic understanding of immigration documentation and USCIS packet preparation.

• Previous experience in legal, administrative, or immigration-related environments.

• Expertise in family-based immigration law, including non-VAWA cases. 

• Experience working in fast-paced remote teams.

• Interest in immigration law and client advocacy.

Technical Requirements

Computer Specifications

• Intel i5 (8th Gen+) or AMD Ryzen 5 (3000+) processor, or Mac M1+.

• Minimum 8 GB RAM and 256 GB SSD.

• Windows 11 or macOS.

Equipment Requirements

• Two monitors/screens required.

• USB wired or wireless headset.

• Wired internet connection with a minimum 20 Mbps speed.

Key Performance Indicators (KPIs)

1. Editor Effectiveness – 35% Weight

Maintain greater than 95% achievement of weekly production goals by accurately moving cases to the correct next stage, including visa bulletin cases, amendments, and supplementals, while proactively completing follow-ups on non-workable cases. All follow-up actions must include detailed case notes and status updates within the system to receive KPI credit.

2. Editor Aging – 10% Weight

Maintain more than 95% of assigned tasks within the target aging bucket (less than 30 days) each month by prioritizing cases through a First-In, First-Out (FIFO) workflow methodology and preventing backlog accumulation or case stagnation.

3. Edits Quality – 35% Weight

Achieve and maintain a quality score greater than 95% each month by ensuring all editing work, feedback, documentation, and task handling meet departmental standards for accuracy, timeliness, relevance, and clarity.

4. Editor Mail Out Goal – 20% Weight

Achieve more than 100% of planned weekly mail-out goals by ensuring eligible cases are accurately prepared, reviewed, finalized, and advanced through the workflow pipeline within established deadlines and operational standards.

Work Environment

• Full-Time Contractor

• Remote work environment

• Collaborative, mission-driven culture with a fast-paced operational structure

• Daily communication and coordination with cross-functional legal teams

Salary and Benefits

Salary: $8 per hour

Benefits

• Paid Time Off

• Mental Health Days

• Office Holidays

• Wellbeing Support

Application Process

Apply through the company career page:
https://alonsoandalonsolaw.wd503.myworkdayjobs.com/Alonso

Physical Demands

This position primarily involves sedentary work requiring prolonged computer use, typing, phone communication, and digital file management. Candidates must be able to efficiently handle repetitive administrative and data-entry tasks.

Equal Opportunity Employment Statement

Alonso & Alonso Attorneys at Law is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any legally protected status.

Non-Attorney Role Disclosure & Limitations of Duties

This position is not an attorney role. The individual hired for this position is not licensed to practice law and may not provide legal advice or legal representation under any circumstances.

The employee must strictly adhere to the following limitations and, when appropriate, escalate matters to a licensed attorney.

Non-Attorney Staff MAY:

• Provide administrative and clerical support.

• Communicate factual case status updates as directed by an attorney.

• Collect documents and information from clients.

• Assist in drafting forms and documents under attorney supervision.

• Relay attorney-approved information to clients.

• Schedule appointments and manage case files.

• Provide procedural filing instructions approved by attorneys.

Non-Attorney Staff MAY NOT:

Under no circumstances may non-attorney staff:

• Provide legal advice or legal opinions.

• Interpret immigration laws, regulations, or policies.

• Recommend legal strategies, benefits, or forms.

• Assess eligibility, admissibility, or legal risk.

• Advise clients regarding criminal history, prior denials, or immigration violations.

• Represent clients before USCIS, EOIR, DHS, DOL, or any court.

• Communicate independent legal analysis.

• Negotiate legal matters with government agencies.

• Answer legal questions independently.

• Translate or explain legal advice without attorney supervision.

Mandatory Escalation to Attorney

The employee must immediately escalate matters to a licensed attorney if:

• A client asks any legal question.

• A client asks whether they qualify or should apply for an immigration benefit.

• A client asks about legal risks, timelines, or the likelihood of success.

• A case involves criminal history, prior removal, unlawful presence, fraud, prior denials, or complex legal issues.

• A client requests interpretation of RFEs, NOIDs, or government notices.

• A client expresses confusion regarding prior legal advice.

• Any uncertainty exists regarding whether a response may constitute legal advice.

When in doubt, escalate to an attorney.

Compliance Statement

Unauthorized practice of law (UPL) is strictly prohibited. Violation of these limitations may result in disciplinary action up to and including termination.

All non-attorney staff must acknowledge in writing that they understand and agree to comply with these restrictions as a condition of employment.

Monitoring & Productivity Disclaimer

By applying to this position, the candidate acknowledges and agrees that the company utilizes a live monitoring system for work activities to ensure productivity, security, and compliance with company policies.