Primary Purpose

This role will manage the process of responding to requests for proposal (RFPs), requests for information (RFIs), and related materials that help organizations evaluate Bright Horizons’ fit as a service provider. RFP responses are a multifaceted process that require careful project management and rigid adherence to timelines, cross-function collaboration to formulate the response strategy and furnish the necessary information, careful review and copy editing of the full response document(s) for accuracy, brevity, and cohesiveness, and open communication with the sales and account directors who set the engagement strategy with specific accounts. An ideal candidate will thrive in rapidly-paced environments, hold their own and others’ work to an exacting standard, approach tasks in an efficient and methodical way, have excellent organizational skills, and relish the chance to help convince top employers that Bright Horizons is the best - and only - provider to meet their stated needs.

This is a remote position available in the United States.

Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational support. Our workplace reflects this commitment—with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being. Whether you’re caring for children or powering the systems and partnerships that make it all possible, at Bright Horizons, you’re the difference.

Essential Functions/Responsibilities:

• Engage sales and account management teams to refine and document the strategy for each bid opportunity and reference it as a guidepost for all aspects of an RFI/RFP submission

• Develop strong working relationships with all relevant subject matter experts - spanning functions including information security, operations, product strategy, and legal, among others - that allow you to solicit input on complex issues in short time frames

• Reflect the voice of the customer in all aspects of RFP/RFI submission

• Segment the RFP/RFI response project into discrete steps and establish a project timeline that accounts for client deadlines and requirements, resource constraints, and level of effort

• Manage contributor and reviewer roles according to the strategy and project timeline

• Generate first draft proposals by drawing from the existing content library and applying account-specific details as warranted

• Assist in maintaining the content library by revising existing content to reflect the latest company information, market trends, product capabilities, and supporting statistics, as well as by adding new content sections that emerge in response to proposal requests

• Assist in curating RFP avoidance tools, including no-bid letters and standard proposals, for all lines of service

• Report on all facets of RFP/RFI submission efforts, and identify opportunities for improvement by comparing strategy and tactics to deal outcomes

Minimum Qualifications:

• Bachelor’s degree
• 3 years of RFP/RFI experience, preferably in the enterprise B2B space

Preferred Qualifications:

• Adept at managing tight timelines, competing priorities, and projects that span multiple departments

• Ability to cultivate strong relationships and work cohesively through time-sensitive projects

• Deadline driven

• Strong verbal and written communication skills

• Familiar with core sales concepts including buying centers, value propositions, and differentiation preferred

• Analytical thinker, capable of quickly organizing information related to a market opportunity and outlining a plan

• Familiarity with customer relationship management (CRM) and content/project management applications, including Salesforce.com,  Loopio, and Monday.com preferred

At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position.

Be part of a community where people grow, futures are shaped, and lives are changed. We offer the rewards, opportunities, and support you deserve because making a difference goes both ways. We’re changing the world of work and family, and it starts with you. At Bright Horizons, you’re the difference.

Compensation:

The annual salary for this position is between $78,000-$96,000 The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Deadline to apply: This posting is anticipated to remain open until 9/6/26

Life at Bright Horizons:

At Bright Horizons, you’re more than your job title — you’re the difference. Whether you’re nurturing a child’s first steps or supporting the systems behind the scenes, your work creates real impact. We’re a community that celebrates individuality, invests in your growth, and supports your whole self. Because when you thrive, so do the children, families, and clients we serve. Join us and help build a brighter future — for yourself and for others.

Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.