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The Maintenance Coordinator manages maintenance operations, including revenue tracking and vendor oversight, to ensure property maintenance goals are met. They act as the primary point of contact for maintenance issues and support the maintenance team to ensure efficient project completion.
Company Overview
Evernest is a full-service real estate and property management company with a national presence and an outstanding reputation. We operate in 30+ of the nation's most investable markets and with over 12k homes under management, Evernest is recognized as one of the largest single-family and small multi-family brokers and property management companies in the country.
We’re on a mission to build something great. Our goal is to manage 25,000 homes by 2024 and 250k homes by 2030. It’s an exciting journey but we can’t do it alone. Evernest is looking for driven individuals who share our vision and are committed to our goals, core values and want to build a better future for our clients and the communities we serve.
\nIn Evernest, our core focus is to develop people personally and professionally. If your goal is to grow and become the best version of yourself this is the perfect opportunity for you!
We are committed to creating a positive and welcoming environment for our residents/owners/vendors. If you are a motivated and skilled communicator who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.
Position Overview
The Maintenance Coordinator is the face of maintenance inside of the market. This individual is responsible for all functions of maintenance regarding the following: revenue, profitability, and ensuring the Maintenance Techs/vendors are staying busy with work. With all positions, you must “treat it like you own it!” This person must move with urgency on a daily basis, be decisive and assertive, solve problems using data and factual information, and finally, have a knack for detailed, accurate work. This individual should also be able to clearly communicate to all levels within the organization both internal and external.
A large responsibility for this position will be supporting all Maintenance Techs and communicating with our vendors. Your job is to provide oversight to the Maintenance Techs and to ensure they understand the full scope and the why behind their role. This understanding centers around each tech knowing what their days/weeks look like and full support for them to be successful in staying busy and working on projects.
Key Responsibilities:
Independent problem solver.
Collaborates with Operations Team.
Strong delegation ability.
Willing to go above and beyond for the organization.
Process internal/external bills.
Tracking and projecting the Market's maintenance revenue/profit.
Are you committed to doing the small things that equal big results that directly impact the maintenance department?
Core Competencies
Excellent communication and interpersonal skills (written and verbal).
Commitment to Evernest’s Core Values
Ability to remain calm and professional under pressure.
Strong organizational skills and attention to detail.
Proficient use of technologies.
Ability to multitask and prioritize work effectively.
Desire to work as part of a team.
Ability to work independently with minimal supervision.
Experience working remotely or as a virtual assistant is a plus.
Minimum Requirements to join our team:
Minimum 256GB of storage and 8GB of RAM; Processor: Core i5 or higher (Preferably laptop).
Fast Internet: minimum download and upload speed of 50 Mbps (live speed tests will be conducted).
1 External Monitor (2 External Monitor preferred)
Webcam
Headset
Quiet workspace
Fully Remote Work: This is a 100% work-from-home position, giving you the flexibility, comfort, and work–life balance that remote work provides
Limitless Learning & Growth: Enjoy continuous development through weekly company-wide development sessions designed to support both your personal and professional growth. Your progression matters, and we invest in it
Culture That Prioritizes People: Connect directly with our CEO and leadership team during weekly company-wide Q&A sessions — a space to ask questions, share ideas, and be recognized.
Innovation at the Core: Participate in weekly team meetings focused on process improvement, collaboration, and solving real challenges. Your ideas drive our evolution, and your voice truly matters.
Feedback-Driven Culture: Experience a supportive, growth-oriented environment with monthly one-on-one meetings designed to provide feedback, encouragement, and clear development paths.
Meaningful Time Off: Enjoy Paid Time Off (PTO) accrual + 8 paid company holidays and 2 floating holidays you can use for the moments that matter most to you — because balance is essential.
Christmas Bonus: We provide an annual Christmas Bonus every December, equivalent up to 80 hours of pay. This amount may be prorated if you have been with us for less than one year.
Incentive Compensation: Our incentive bonus program is designed to reward performance, support goal achievement, and align individual contributions with Evernest’s objectives. Bonus structures vary by department and may be updated based on company needs (Specific details will be shared during your onboarding).
Compensation Details:
Starting salary range of 7 USD per hour, and the opportunity to move up and grow! Although this is a remote position which means you will always be working from home, we require full-time availability.
Our schedule is Monday to Friday from 8 am to 5 pm US CST (on call on weekends to handle emergency maintenance requests) and we do not offer any part-time positions.
Core Values:
To be considered for this position, you must connect deeply with Evernest’s company core values:
Win Together – Without sacrificing our core beliefs, we will always put the Team (our Owners, our Residents, and each other), first. Individually, we can only achieve so much; as a team, everyone can meet and exceed their goals.
Do the Right Thing - We will always be honest with each other, our residents, and our owners. We operate a truth-based property management company with high levels of accountability, regardless of how it affects us individually or as a company.
Own the Outcome – We will continuously strive for the best way to serve our Owners by frequently updating our processes, pushing ourselves never to be stagnant and never accepting the status quo. We are determined to revolutionize this industry.
Embrace the Grind – Beginning with just 30 houses to now almost 15,000, it has taken an extreme amount of hustle and perseverance to grow Evernest. We believe this benefits our clients because we are committed to whatever it takes to lease your home to a well-qualified tenant, collect rent, communicate effectively, and manage the day-in and day-out processes that keep you happy.
Grow Daily – Our team of professionals commits themselves to daily disciplines both inside and outside the office. The positive habits we create in life impact our company and our clients. It´s not an easy business, and there´s no substitute for disciplined habits if you want to remain successful.
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