Analyze business processes and conversation transcripts to design effective scripts and prompts for AI agents. Develop and implement methodologies to assess and refine the performance of AI agents.
We're expanding our Prompt Engineering team and are looking for a Prompt Engineer to join us!
Requirements
1+ years of hands-on experience working on AI/ML or conversational AI projects — ideally in fintech, telecom, startup
Proven experience with prompt engineering: writing and iterating prompts for LLMs for real product use cases
Experience designing end-to-end conversational flows for chatbots or AI agents, including intent recognition, dialogue trees, fallback handling, consumer copywriting
Experience with prompt testing / QA and AI Observability tools (LangSmith, etc)
Experience with prompt iterating and evals (prompt engineering + test cases + human-in-the-loop)
Nice to have
Background in UX Design or UX Research - strong plus!
AI Voice experience
Background in business process analysis: ability to translate complex workflows into clear, structured dialogue scenarios
Responsibilities
Analyze how business processes work on the client side: study internal instructions for employees, as well as real conversation recordings and transcripts;
Based on this analysis, design scripts and prompts for AI agents to automate these processes;
Create training and test data sets;
Develop and apply methodologies to assess the quality of the AI agents’ performance and use them to refine the agents.
What we offer
The team has built award-winning AI products for tech corporations — devices, voice assistants, products that are actually in the world
Cutting-edge tech stack: Speech Technologies, NLP, Generative AI (LLMs, diffusion models), voice-first agentic architecture with privacy-first and on-premises deployment
High engineering bar and real ownership — the team cares about what actually works in production, not what looks good in a demo, and you'll see the impact of your work directly
Fast career progression — a senior-heavy team and a high volume of real problems means you grow faster than you would anywhere else
Startup pace with enterprise stability — real clients, real revenue, no bureaucracy
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”