Address: 150 North 18th Avenue Phoenix, Arizona 85007

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

Salary: $62,000 

FLSA Status: Exempt

Grade: 22

Closing Date: September 16, 2026

Open to AHCCCS Employees Only

This position will manage system design and enhancements requirements from the user perspective for the eligibility system, PMMIS and other agency systems; updates and recommends business rule changes; and leads system based work groups.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Major duties and responsibilities include but are not limited to:
• Create, revise, conduct requirement reviews and System Requests (SR), System Service Requests (SSR), and other agency systems.
• Lead and participate in Joint Application Design (JAD) sessions to document requirements and other projects related to the eligibility system, tracking software issues, and coordinating efforts to implement system changes. Research, analyze, and draft Impact Filters demonstrating potential return on investment for each incoming System Request idea.
• Attend meetings, including HR1 related meetings, and conduct research to understand and establish requirements, business rules and system design components. Position is accountable in its determination to accomplish each task accurately and timely, with teamwork and partnership with other divisions and external partners to be aware of interdependencies and ensure seamless transitions.
• Draft Medicaid rules for eligibility systems; Review and interpret Medicaid rules and policy.
• Lead design and policy teams related to system changes. Lead, contribute to and/or participate in training, the Arizona Management System (AMS).

Knowledge of:
• Project management, operational and management analysis.
• System design concepts.
• Eligibility system, PMMIS and various other systems.
• Medicaid rules and regulations.
• Arizona Management System and standard lean practices.

Skills in:
• Project management, operational and management analysis.
• System analysis and design concepts.
• Understanding and documenting system and interface functionality.
• Medicaid rules and regulations.
• Establishing policies and procedures.
• Computer software: Word, Excel, PowerPoint, and SharePoint.

Ability to:
• Think analytically.
• Lead groups to arrive at a consensus.
• Convey information to determine effective solutions to all levels of AHCCCS and other agencies.
• Identify and analyze organizational and/or procedural problems and create effective solutions.
• Establish and maintain effective, cooperative relationships as necessary to conduct work.

Minimum: Three or more years of professional experience related to health programs appropriate to the assignment.

Preferred: Bachelor degree in information systems plus experience in program testing (or equivalent experience); experience related to Health care is a plus.

• Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Among the many benefits of a career with the State of Arizona, there are:
• 10 paid holidays per year
• Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. Learn more about the Paid Parental Leave pilot program here.
• Other Leaves - Bereavement, civic duty, and military.
• A top-ranked retirement program with lifetime pension benefits
• A robust and affordable insurance plan, including medical, dental, life, and disability insurance
• Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
• RideShare and Public Transit Subsidy
• A variety of learning and career development opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Lifetime Pension Benefit Program
• Administered through the Arizona State Retirement System (ASRS)
• Defined benefit plan that provides for life-long income upon retirement.
• Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
• Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).

Deferred Retirement Compensation Program
• Voluntary participation.
• Program administered through Nationwide.
• Tax-deferred retirement investments through payroll deductions.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing careers@azahcccs.gov.
Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.