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Northstar Travel Media LLC

Project Coordinator Intern

Posted 24 days ago
0-2 years experience
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AI Summary

Support project managers in developing and managing custom education programs, coordinating work among project managers, writers, and designers, and responding to user support inquiries. Conduct quality assurance, troubleshoot technical issues, assist with social media and marketing materials, and report on program performance.

Northstar Travel Group is the largest and most trusted B2B travel media and information company in the world. At Northstar, our mission is to be the leading global provider of trusted information and experiences for the audiences that drive the travel industry, while delivering innovative and high-performing marketing solutions to the businesses seeking to engage them. 

We are seeking a highly motivated and detail‑oriented Project Coordinator Intern to support our education team in developing and managing custom learning programs for the travel industry. This role is ideal for students interested in project management, digital marketing, customer experience, and EdTech. 

During this internship, you’ll be contributing directly to real client projects, collaborating with writers, designers, and project managers, and gaining hands‑on experience with tools used across the modern digital workplace. 

An intern on our team isn’t just learning small tasks—you are building a career foundation in EdTech, program management, customer experience, digital marketing, and learning product development. Not to mention the perk of learning about cool destinations and amazing products in the Travel Industry


What You’ll Do: 

  • Assist Project Managers with tasks related to ongoing Education programs 
  • Troubleshoot and respond to Travel Agent/User support inbox inquiries for custom programs and Travel Agent Academy courses 
  • Support client communication, issue resolution, and technical troubleshooting 
  • Coordinate tasks between project managers, writers, and designers 
  • Conduct QA testing for new and existing programs 
  • Support social media coordination and community management tasks 
  • Pull program performance reports and help create presentation decks 
  • Design and resize images, banners, and marketing materials 
  • Make basic HTML/CSS edits for email templates 
  • Use Google Analytics to review program performance 


Skills You Have:

  • Strong communication, organization, multitasking, and problem‑solving abilities 
  • Excellent time‑management and attention to detail 
  • Highly self‑motivated, resourceful, and positive with a can‑do attitude 
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook) 
  • Experience with Photoshop and HTML is a plus 


Education:

  • Currently pursuing a Bachelor’s degree in Business Administration, Tourism, Marketing, or a related field (or recent graduate) 


Knowledge & Skills You’ll Gain:

  • Managing a project from initiation to completion 
  • Preparing presentation decks for client kick‑off calls and other meetings 
  • Creating project schedules in Smartsheets and tracking progress in Basecamp 
  • Pulling and analyzing program performance data 
  • Troubleshooting user issues and testing digital learning modules 
  • Identifying and resolving technical problem 
  • Communication and collaboration 
  • Problem solving and adaptability 
  • Time management and personal accountability 


Internship Details

  • Type: Part-time Internship 
  • Pay: $20 per hour 
  • Location: Remote or based in our Rutherford, New Jersey office with a hybrid schedule 
  • Schedule: 20-30 hours per week but days and hours are flexible based on your availability 
  • Start Date: October 2026 


To Join Our Team:

Please include a cover letter and any available work samples. Northstar Travel Group is a great place to work, learn and grow. We seek impressive individuals to contribute fresh ideas and strengthen our team in all departments and specialties. We welcome creativity, dedication, drive and passion and offer a fast-paced and fun environment, opportunity and work/life balance. Click here to view our Careers page. 


Diversity & Inclusion: 

At Northstar, we believe that our workforce should reflect the vast diversity of the cultures and communities that are experienced through travel. We know that our greatest strengths come from the people who make up our team, and we are committed to building and sustaining a diverse, inclusive, accessible and equitable culture and workplace. Our work is far from over – we continuously push to be better. We understand that diverse voices, points of view and contributions are at the heart of Northstar’s success and impact.


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